First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Susie is the best loan officer you could ask for. She made the process so smooth and was available through every stress and worry that arose.
Reply from Susan Eddington
December 3rd, 2025 03:29 PM
I'm glad to hear that you had such a smooth experience, Pamela. It was important for me to be there for you through every step of the process and address any concerns as they came up. Thank you for your kind words and for trusting me with your...
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Laine and her team work hard to make the loan process smooth and beneficial to their clients!
Reply from Laine Buquoi
November 11th, 2025 05:57 PM
Thank you, Emma, for recognizing the efforts put in by both myself and the team. Your feedback means a lot, and Congratulations on your new home!
The service
Reply from Heather Roberts
November 27th, 2025 03:39 AM
I appreciate your positive rating. If you have any comments or feedback about your experience, I'm here to listen and assist in any way I can.
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Laine Buquoi was extremely helpful in the loan process. She took the time to answer all questions or concerns we had about different aspects of the process. She was easy to reach and quick to respond. Overall, she helped us pick a great loan...
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Reply from Laine Buquoi
November 11th, 2025 05:59 PM
Cody, I'm happy to hear that your home buying process was positive! Taking the time to address your questions and concerns is something I prioritize, so I'm glad it was helpful for you. Thank you for your kind words, and I'm pleased to know...
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Very responsive and easy to work with
Reply from Michael Ribas
November 12th, 2025 09:11 PM
Thank you for the great review, Delon. Your feedback means a lot to me. If there's anything more I can assist you with in the future, please reach out.
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Dave Rohlfing
Dave is geeat!
underwriter was very difficult
The constant due diligence of the team and communication.
Reply from Kyle L. Edwards
November 10th, 2025 02:00 PM
I'm grateful for your feedback. It's important to me that you felt the team’s diligence and communication were constant throughout your experience. Please let me know if there's anything more I can do for you in the future. Congratulations...
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Great mortgage broker would definitely recommend!
Reply from Owner
November 12th, 2025 09:10 PM
Thank you for the recommendation, Thomas. I'm glad to know you had a positive experience. If you need any further assistance or have questions in the future, feel free to reach out.
Great, especially when looking to compare fees and lock-in competitive rate. Communication was a little light during the closing process, especially in process and timing. Overall, satisfied and would definitely recommend!
Reply from Michael Ribas
November 10th, 2025 02:58 PM
I'm glad to hear you found the experience valuable, Thomas, especially regarding comparing fees and rates. Thank you for your recommendation, and please feel free to reach out if you need further assistance.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.