First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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The process and communication were great plus Amber has a great personality
Reply from Amber Stelly
December 10th, 2025 01:20 PM
I'm pleased to know that you found the process and communication to your satisfaction, Tommy. It's always rewarding to hear such positive feedback about my approach. Thank you for your kind words!
Vanessa Burson has received a review with 5 star rating from Jake F
Vanessa is a great lender that explained the entire process In great detail, was easy to communicate with, extremely responsive, and treated us great.
Reply from Vanessa Burson
February 3rd, 2026 08:51 PM
Jake, it was an honor to help you and your family start fresh from such a tragic loss. I wish nothing but the best! Thank you for your service and everything you do!
This is the second home I have purchased with Gina's help and she always goes above and beyond . She is a pleasure to work with and I always feel that she has my best interests in mind
Reply from Gina Caminita Joanos
December 10th, 2025 03:13 PM
It's wonderful to hear that your recent home purchase with my assistance met your expectations, Matthew. Helping with both of your home purchases has been a rewarding experience for me as well, and it means a lot to know you feel supported...
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Dixie Webber
great aid from Holly
Reply from Dixie Webber
January 23rd, 2026 06:22 PM
Holly is the best, as you already know. Hope you enjoy your new home. Thank you for the opportunity to work with you.
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Alexander Castellanos , CMB
First of all the entire team was extremnly helpful and fast to review and clarify with us any question during the application. Alexander was extremly knowlegable in all aspects of buying the new property, not limited to what concerns the bank...
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Reply from Alexander Castellanos
December 9th, 2025 06:54 PM
Hearing about your positive experience with us is truly gratifying. Alexander Castellanos, along with the rest of our team at First Horizon Bank, aims to offer insightful support throughout the home buying journey. It's great to know that both...
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Professonal and courteous communicaton from start to finish. Incredibly fast refi process.
Reply from Laine Buquoi
December 9th, 2025 06:43 PM
Thanks Mary! So happy that I could assist. I'm pleased to know that you found the communication professional and courteous throughout your experience. Your feedback is valued, and I'm here to assist with any future needs at First Horizon Bank....
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Great communication, quick response time, easy explanations for first timers
Reply from Kyle L. Edwards
December 9th, 2025 08:31 PM
I'm grateful for your positive feedback, Hannah. It's great to know that you found the communication clear and the explanations helpful, especially as a first-time homebuyer. Ensuring that everything is easily understood and promptly addressed...
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I initially got different rates and in the final stage the agent was not happy to explain all for me and insisted in one
Reply from Rodney Reeves
December 22nd, 2025 09:02 PM
Thank you for bringing this to my attention, Mahshid. I understand that clarity regarding rates is important, and I'm sorry for any confusion you experienced. It's essential to me that all terms are communicated clearly. If there are any lingering...
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Chris and his team made the entire process seamless which was great given the stress of selling our current home and moving states.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.