First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Truly great experience and immensely helpful at any time of day!
Reply from Owner
December 11th, 2025 12:55 PM
Tommy Connor, thank you for reaching out to us! We are so glad to hear about your experience. Satisfaction is a top priority here at First Horizon. We value your feedback and make it our goal to deliver the best customer service possible. We...
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Matt was extremely helpful and personable, he could answer any question I had no matter how late it was. Matt was never lagging in his responses and always checked in with an update during the process. I could not have asked for a better experience...
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Reply from Matt Kaczor
May 6th, 2026 08:21 PM
William, thank you for sharing your experience. I'm happy to hear that I could provide the timely support and updates you needed. It was a pleasure working with you, and I'm grateful for your kind words.
Heather and Anisa have been amazing to work with. I was able to stop in in person to review all my options and financials. Heather made the process as stress free as possible for me as a first time home buyer! She was always available for any...
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Reply from Owner
December 11th, 2025 01:24 PM
Taylor Greager, thank you for reaching out to us! We are so glad to hear about your experience. Satisfaction is a top priority here at First Horizon. We value your feedback and make it our goal to deliver the best customer service possible....
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Heather and Anisa have been amazing to work with. I was able to stop in in person to review all my options and financials. Heather made the process as stress free as possible for me as a first time home buyer! She was always available for any...
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Reply from Heather Roberts
December 19th, 2025 12:19 AM
Taylor, it's wonderful to hear that your experience working with both Anisa and me was positive. I understand how challenging it can be for first-time home buyers, and I'm glad I could help make the process more comfortable for you. Keeping...
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They made the home buying process a breeze!
Reply from Tony Umholtz
December 12th, 2025 05:59 PM
Joseph, we're glad to know that the home buying process went smoothly for you. Making sure everything is as straightforward as possible is important to us. If there’s anything else you need, feel free to reach out. Congratulations on your new...
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JD Hager
JD provided constant communication from the moment I reached out to him explaining what my wife and I were wanting to do, which was a little tricky with it being a contingent offer on a house based off us selling our current home. He walked...
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Reply from JD Hager
March 3rd, 2026 08:00 PM
I can’t thank you enough for this feedback. Contingent transactions can definitely add complexity, so I’m glad we were able to map everything out clearly and keep the process calm and predictable. Helping reduce stress while delivering strong...
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Nason Williams
AVAILABILITY!
Reply from Nason Williams
January 5th, 2026 03:24 PM
Your 5-star rating is really appreciated. We strive to be available at all times to help meet your expectations.
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The process and communication were great plus Amber has a great personality
Reply from Amber Stelly
December 10th, 2025 01:20 PM
I'm pleased to know that you found the process and communication to your satisfaction, Tommy. It's always rewarding to hear such positive feedback about my approach. Thank you for your kind words!
Vanessa Burson has received a review with 5 star rating from Jake F
Vanessa is a great lender that explained the entire process In great detail, was easy to communicate with, extremely responsive, and treated us great.
Reply from Vanessa Burson
February 3rd, 2026 08:51 PM
Jake, it was an honor to help you and your family start fresh from such a tragic loss. I wish nothing but the best! Thank you for your service and everything you do!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.