First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Clear and concise communication.
Reply from Tony Umholtz
March 5th, 2026 03:01 PM
We appreciate your feedback, Ben. It's great to know that you had a great experience working with our team. We're here to support you, so feel free to reach out if you have any further questions or need assistance in the future. Enjoy your...
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Mr Gregory was proffessional, very quick answering to our emails and texts. He made the whole process so much easier, and we really appreciated his patience and guidance along the way. we're so glad we got to get his help and we won’t hesitate...
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Reply from Gregory Williams
August 21st, 2026 11:54 AM
Thank you , we appreciate the kind words!
Alana was a fantastic communicator and answered any and all questions I had throughout the process. It made the experience significantly less stressful. At no point did I feel left out or in the dark about any phase of the loan process and...
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Reply from Owner
March 3rd, 2026 09:16 PM
Thank you so much Megan for taking the time to send this google review as well! It was so great working with and getting to know you. I'm so glad I had the opportunity to be a part of your new home purchase!
Alana was a fantastic communicator and answered any and all questions I had throughout the process. It made the experience significantly less stressful. At no point did I feel left out or in the dark about any phase of the loan process and...
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Reply from Alana Mears - First Horizon Mortgag...
March 2nd, 2026 04:04 PM
Megan, I'm so pleased to know that my communication efforts had a positive impact on your home-buying process. It's very important to me that you felt informed and supported every step of the way. I'm extremely grateful for the opportunity...
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JD Hager
Everything from the start was effiecient. The communication was almost instant, everything being electronic made it smooth, we knew exactly what was going on through the process!
Reply from JD Hager
March 3rd, 2026 05:20 PM
Thank you for the thoughtful review! Our goal is always to keep things clear, organized, and moving quickly, so I’m glad that came through. It was a pleasure working with you. Congratulations on your new home!
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Sheri is a great lender and very responsive.
Reply from Sheri Taylor
March 3rd, 2026 11:13 PM
Thank you Chase, it was a pleasure partnering with you!
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Clear and prompt communication, friendly and overall pretty easy process
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Nason Williams
Nason Williams and Elizabeth were so easy to work with and made it very easy to go through the mortgage process. Even the online part of the process was fairly easy to use.
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This is third or fourth time I've worked with Duke. I cannot give specific reasons, but I kept coming back to him. I say, B, speed, friendliness, professionalism, everything combine
Reply from John Laville
March 2nd, 2026 05:15 PM
Thank you for your kind words, Andrew. Having the opportunity to work with clients like you is why I am a mortgage banker. You are always the consummate professional and a joy to work with.Congratulations on your new home! Please let me know...
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"I had an absolutely seamless experience working with Ashley V .She was incredibly timely and responsivethroughout the entire journey, ensuring every document was handled with care and precision. In an industry where communication is key, Ashley...
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Reply from Ashley Vaughn
March 2nd, 2026 02:58 PM
Jamie, I'm happy to hear that your experience working with me was seamless and stress-free. It's important to me that communication is clear and every detail is managed with care. Thank you for your kind recommendation. If you ever need assistance...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.