

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Heather and the team were very helpful throughout the entire process. They were responsive, patient, and always willing to explain everything clearly. As a first-time homebuyer, I really appreciated the support and guidance. The process felt...
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Reply from Heather Roberts
March 16th, 2026 06:37 PM
It's great to know that my efforts, alongside the team, made your first-time homebuying experience a positive one, Yekaterina. I’m glad you appreciated the support and guidance we provided. Understanding and clarity are key, and I’m pleased...
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Michael was helpful throughout the entire process!
Reply from Michael Fergie
March 16th, 2026 02:20 PM
Thank you for the feedback!
Heather, Anisa, and team are easy to work with and are great with communication!
Reply from Owner
March 16th, 2026 09:53 PM
Hi Mike, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our banking center location. We appreciate your sentiments and will pass along the information...
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Heather, Anisa, and team are easy to work with and are great with communication!
Reply from Heather Roberts
March 16th, 2026 06:38 PM
Michael, I appreciate your feedback on working with me and the team. I'm glad to hear that our communication and efforts made the process smooth for you. If there's anything else I can do for you, please let me know.
Melissa was a joy to work with and First Horizon Bank as a whole has been extremely helpful both to me personally and my business.
Reply from Melissa Pearce
March 16th, 2026 01:42 PM
Thank you Doc! The pleasure was all mine and if you need anything you just call me!!
Amazing experience obtaining a mortgage with their Tampa team. Gail Daily was so kind, very experienced and responsive. First Horizon feels like personalized banking unlike the big box banks. Highly recommend!
Reply from Owner
March 16th, 2026 09:56 PM
Hi Lauren, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our Banking center location. We appreciate your sentiments and will pass along the information...
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I feel like it was a very personalized aporoach to banking rather than the experience with large banks. The team was incredibly fast and responsive and very experienced.
Reply from Tony Umholtz
March 23rd, 2026 05:48 PM
We appreciate your feedback, Lauren. It's great to hear that the team's speed and responsiveness made your experience with us positive. Our goal is to provide a service that truly meets the individual needs of each client, distinguishing us...
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Better follow-up and communication. I had to make phone calls to find out the status of my loan.
Reply from Heather Roberts
March 16th, 2026 06:38 PM
Portia, thank you for taking the time to share your feedback. I appreciate your honesty and I'm sorry to hear about the inconvenience you experienced with follow-up and communication regarding your loan status. Your experience is important...
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Amber Stelly
Israel Vance
Reply from Israel Vance
March 30th, 2026 01:35 PM
I'm grateful for your positive feedback, Jon. It's always my aim to provide a seamless experience for clients at First Horizon Bank. Should you have any questions or need assistance in the future, please don't hesitate to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.