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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
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Kevin was accommodating throughout the loan process. He was very helpful in each and every step.
Bridget was available and responded promptly to my emails. She was knowledgeable and supportive.
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I appreciated Olena's quick response time and helping me remain calm. Thanks!! -RH
From day 1 Crystal helped me very well throughout the process. Overall I am satisfied with processes and follow up and clear explanations.
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Ashley Roberts
Ashley was always very quick to pick up the phone or answer emails. She never left us hanging and always took the time to answer any questions we had.
Reply from Ashley Roberts
September 26th, 2024 06:45 PM
It's fantastic to hear about your positive experience working together. I'm glad I could provide you with the five-star service that we strive for. Thanks so much!
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Savannah Zipp
I want to start by saying that Savannah was great to work with. From start to finish, she was professional, knowledgeable and friendly. My negative survey feedback is based on the broader lens of how things went once it moved from her plate...
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Jim Ward
It was great working with Jim. He was always available to answer the questions, had no major hiccups and the process was smooth.
Reply from Jim Ward
May 21st, 2024 08:14 PM
Thank you so much for the kind words and great rating. It was great to work together.
Was a pleasure to work with Crystal in getting our mortgage
Reply from Crystal Ramsey
May 21st, 2024 08:14 PM
I enjoyed working through the process together!
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Jim Ward
Jim is very hands-on and transparent. He he explained every document that we needed, as well as the meaning behind the documentation and the step-by-step process so he held her hand the whole time, regardless of the hours.
Reply from Jim Ward
May 21st, 2024 08:16 PM
Thank you for your feedback. I know how important it is to feel supported during the mortgage process and I'm so glad that I was able to guide you through every step.
We had great response to any questions or concerns we had and received updates and reminders in a very timely manner. Thank you so much
Reply from Nathaniel Holcomb
May 21st, 2024 08:17 PM
I'm glad to hear that you had a positive experience working together. Your feedback is greatly appreciated and it's wonderful to know that my commitment to timely communication and support met your expectations. Thank you for taking the time...
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 First Continental Mortgage, Ltd., 6002 Rogerdale Road, Suite 500/565, Houston, TX 77072. NMLS# 56321. All Rights Reserved. www.FirstContinentalMtg.com. Loans subject to credit, underwriting, and property approval. Not all loans available in all areas and not all borrowers will qualify. This is not a commitment to lend. Terms and programs subject to change without notice. Home loan products may involve appraisal fees, title search fees, and other fees, but there is no cost to obtain details or apply. Other terms and conditions apply. Some loans may be government insured. We are pledged to the letter and spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.