First Community Mortgage, Murfreesboro, TN

Murfreesboro, TN

4.92

(33,253)

Contact Info

https://www.firstcommunitymortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM(Open now)

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.92

(33,253)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Pick up your phone when someone is calling you and not just willingly send paperwork to sign without explanation. The commnication between Neil and underwriting was just as bad.

Reply from Neil Siebert

August 8th, 2025 01:37 PM

Thank you for taking the time to complete our survey on your experience with First Community Mortgage. We know your time is valuable and appreciate your willingness to share your experience with us. It is extremely hard to hear that we missed...

Michelle made the whole process as painless as possible. She was amazing.

Reply from Michelle Luke

August 8th, 2025 12:34 PM

Thank you so much for your business and for the 5-star review!

quick response time kind and easy to work with knowledgable and trustworthy

Reply from John Norment - First Community Mort...

September 1st, 2026 07:23 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

zzzzzzzzzzzzzzz

Reply from Sterling Smith- First Community Mor...

August 5th, 2025 02:10 AM

Thank you for your review!

Gen and her Assistant Chris were wonderful. Im 73 and not financially knowledgeable by any stretch of the imagination. They spent so much time explaining and helping me get my loan and quickly! I appreciate it more than I can say. Really great...

Reply from Gen Yanulavich

August 7th, 2025 10:30 PM

I really appreciate the feedback and am looking forward to working with you again!

Scott Peterson and Scott Johnson helped us navigate this confusing and difficult process wonderfully. Both were very responsive and helpful every step of the way

Reply from Scott Peterson

August 7th, 2025 03:35 PM

Thank you for the perfect rating! It was a pleasure working with you.

Professional communication and understanding of what needed to be accomplished.

Reply from Jacob Naylor - First Community Mort...

June 30th, 2026 09:45 PM

It was great working with you. Thanks again for putting your trust in me.

At each step of the loan process Austin had multiple options available for us and coached us on what for our needs the best.

Reply from Austin Barnard

August 7th, 2025 01:58 PM

Thank you for taking the time to complete our survey on your experience with First Community Mortgage.

Marty was awesome as always. His staff was also great. There were some issues with the Homeowner's Insurance but those were taken care of quickly. Marty and his staff showed that they cared about getting that resolved and went above and beyond...

Reply from Marty Davenport

August 4th, 2025 01:55 PM

Thank you so much Jason! It was a pleasure working with you again! I hope y'all love the new home!

Great guy who kept us informed and answered all our questions super quick.

Reply from David Prince- First Community Mortg...

August 2nd, 2025 02:23 PM

Thanks, Jason. I'm glad to hear that you felt well-informed and received quick answers to your questions throughout the process. Staying responsive and ensuring you have all the information you need is important to me. If there's anything else...

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About

Each of us has our own version of the American Dream. Whatever it is, it usually involves a place we call home. Since 2002, its been our mission at First Community Mortgage to help more and more people secure their piece of the American Dream. Because when people have a home, it gives them a foundation from which to grow, to do bigger things and, in turn, build better communities. And who wouldnt want to support that?

Products & Services

Mortgage Lender

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Our Region

Year Started

2002

Time Zone

Central Standard Time (CST)

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