CrossCountry Mortgage, Cleveland, OH

Cleveland, OH

4.93

(404,222)

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.

Mortgage

Mortgage Loan Officer

Contact Info

(877) 351-3400

Cleveland, OH

https://crosscountrymortgage.com/

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4.93

(404,222)

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5 Star

96%

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It was a quick close and with the hiccup at the end, everyone worked hard to ensure I closed on time

Reply from Michelle Napier at CrossCountry Mor...

October 5th, 2026 07:33 PM

Congratulations on your new home Jes! It was so great working with you and I'm so proud of you.

Melissa is an amazing loan officer. She sees things from the perspective of how can I help serve my clients. I have seen her put in hours for an event that will help realtors get listings sold, and she was good at it. If you are a realtor looking...

Excellent communication throughout the entire process. Never had to worry or wonder about where we were in the process.

Communication was excellent.

Kaci is an awesome person! She cares about her clients and realtor partners. She understands how this industry works. I have had questions about a program and Kaci was able to give me clarity instantly. She is the type of lender you want to...

James is the kind of lender that sees 4 steps ahead. If you need outside of the box strategy, and someone who cares about service, I recommend calling James.

Do NOT hesitate to contact Blake if you are considering securing a home loan. He is knowledgeable, professional and always with a kind word. Or joke. As a senior with limited tech experience, I found the online "paperwork" confusing and stressful....

Blake was a huge advocate for me from Day 1. The complicated forms and required documentation from me became almost overwhelming at times. Blake was always there with a pleasant joke followed by a serious commitment to help me through the issue....

⭐⭐⭐⭐⭐BB and Nicole with CrossCountry Mortgage are absolutely top-notch! Their communication throughout the entire process was stellar—they were responsive, proactive, professional, and always kept everyone informed.What really speaks volumes...

Reply from Owner

October 6th, 2026 11:46 PM

Lynn, this truly means a lot to me. The fact that you trusted Nicole and me with your son and your family means more than I can put into words. That kind of trust is everything to me.Hearing what you shared from the escrow team honestly made...

Reply from BB Santiful at CrossCountry Mortgag...

October 5th, 2026 08:07 PM

Lynn, WOW! Thank you so much for this! This truly means more than you know. Nicole and I both take a lot of pride in what we do, but the fact that you trusted us with your son and your family is the biggest compliment we could ever receive....

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About

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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