

Assurance Financial, Baton Rouge, LA
Baton Rouge, LA

Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance off... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kim was exceptional. His expertise, decisiveness, and problem-solving skills kept this transaction moving even under pressure.He handled complex FHA and investor requirements with precision and took full ownership of the process from start...
read more
Reply from Kim Ghanem
January 15th, 2026 02:11 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
Courtney set appropriate expectations, encouraged patience, provided full details of the process and was proactive in anticipating the requirements from the underwriting process. I couldn't have had a more pleasant experience. Already looking...
read more
Reply from Courtney Arceneaux, Mortgage Lender...
December 16th, 2025 03:00 PM
Thank you Millie. It was certainly a pleasure helping you throughout.
Very knowledgeable in the different types of loans and the process of what is needed to become approved. He might not be able to answer the phone every time at the exact moment. But, he does call you back or will text you and that’s better...
read more
Reply from Owner
December 17th, 2025 02:46 PM
I'm grateful for your thoughtful feedback. It's affirming to hear that my knowledge about loan types and the approval process was beneficial to you. While I aim to be as responsive as possible, I appreciate your understanding when immediate...
read more
Assurance Financial - West Monroe has received a review with 4 star rating from Kimbrece R
Assurance Financial was very informative throughout the entire process and did an excellent job communicating what was happening behind the scenes. Their professionalism and responsiveness helped make the transaction smooth and stress-free...
read more
Very knowledgeable in the loan process and works with you to make sure it is the right one for you. Great Job at responding to our phone calls and emails or texts.
Reply from Rutherford Yeates - Assurance Finan...
December 16th, 2025 02:26 PM
I'm grateful for your feedback. It's important to me to ensure that every client finds the loan that best suits their needs, and responsiveness is key to making that happen. I appreciate you noting these aspects, and if there's any way I can...
read more
Great communication
Reply from Courtney Arceneaux
December 16th, 2025 03:00 PM
Thanks Mitchell! I try.
He helped me meet my goals…. Again. Thank you for your patience
Reply from Owner
December 17th, 2025 02:59 PM
It's great to hear that your goals were met once more. I always aim to provide the support and patience each client needs. If there's anything else I can assist you with, don't hesitate to let me know.
In this particular transaction, I appreciated his patience and professionalism which far exceeded my own. Hes a wonderful person and thats why I trust him as my preferred lender
Reply from Rutherford Yeates
December 16th, 2025 02:27 PM
Minela, I appreciate your thoughtful words. It's incredibly fulfilling to know that my patience and professionalism stood out in our work together. Earning your trust as a preferred lender means a lot to me. If you have any more transactions...
read more
10/10 experience with Joel. He was extremely active, knowledgeable, and always ready with advice for every situation that came up. He went above and beyond his role as a lender — truly someone you could count on like a friend. His dedication...
read more
Reply from Joel Holmes
January 15th, 2026 01:26 PM
Thank you for the 5-Star review. If you need anything, feel free to give me a call.
3931–3940 of 41049
About
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance offers a full menu of attractive residential loan products, closes loans in their name, and retains agency servicing on a growing number of closed loans. The company vision is to continue to build on a proven successful model by adding team members that care about each other, have a high degree of integrity/professionalism, work hard to please our customers, and, have a passion for closing loans accurately and on time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.