Assurance Financial, Baton Rouge, LA
Baton Rouge, LA
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance off... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Kim was amazing, it was my first time applying for a mortgage to purchase a home. Kim was flexible and provided me the information I needed quickly when deciding on homes.
Reply from Kim Hamlin
May 25th, 2026 01:48 PM
Thank you, Shavone! I really enjoyed working with you. Congratulations on your first home! Welcome to Georgia!
for
It was pretty quick when paper work started getting signed overall pretty satisfied
Reply from Joel Holmes
June 22nd, 2026 02:38 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
for
Assurance Financial - Shreveport
From the first moment of contact, Rocky has been phenomenal! He was clear and transparent in his expectations. Anytime we had questions, (which was frequently!!) Rocky responded quickly with concise details that explained each step of the process....
read more
From the first moment of contact, Rocky has been phenomenal! He was clear and transparent in his expectations. Anytime we had questions, (which was frequently!!) Rocky responded quickly with concise details that explained each step of the process....
read more
Reply from Rocky Maddox - Assurance Financial
May 21st, 2026 12:30 PM
It has been my absolute joy! So thrilled for your family! Enjoy your amazing home!
In my honest opinion, the process was frustrating because I was repeatedly asked for the same paperwork multiple times. So, I felt there was a lack of communication between you and your assistance. Communication was also lacking throughout...
read more
for
Toni was very helpful and answered all my questions even when I felt like it was something I should know. She explained things in a way that I could understand and made me feel confident in my decisiona
Reply from Toni Freeman
May 20th, 2026 06:09 PM
I truly appreciate you taking the time to share this! It means a lot to know you felt at ease throughout the process. I always want my clients to feel comfortable asking anything and to walk away feeling sure about their choices. It was such...
read more
Will was perfect from start to finish with the entire process ! I never had a moment of confusion or not being sure what was going on.
Reply from William Commons - Assurance Financi...
May 20th, 2026 04:12 PM
Congrats Chelsea! So happy for you as a new homeowner.
for
Ransom was great, I had issues with the auto communication that did not provide any real info. Also, issues with why getting a payoff was so difficult. In my experience I can request a payoff at any time, multiple times if I would like. This...
read more
Reply from Ransom Kelly
May 20th, 2026 02:47 PM
Cheryl, I appreciate you taking the time to share your experience. I'm sorry to hear about the challenges you faced with communication and the payoff process. It's important for me to ensure clarity and timely responses, so I'll be looking...
read more
for
Assurance Financial - West Monroe
Assurance Financial - West Monroe has received a review with 5 star rating from Timothy A
for
Amanda was attentive and took time to answer any questions we had about the process and also kept a steady stream of communication the whole time.
Reply from Amanda Metz
June 19th, 2026 01:46 PM
It was great working with you. Thanks again for putting your trust in us.
1891–1900 of 40966
About
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance offers a full menu of attractive residential loan products, closes loans in their name, and retains agency servicing on a growing number of closed loans. The company vision is to continue to build on a proven successful model by adding team members that care about each other, have a high degree of integrity/professionalism, work hard to please our customers, and, have a passion for closing loans accurately and on time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.