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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

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Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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5 Star
98%
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2%
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Reviews from Web
  • L
    Lorrie T J
    Goshen, VA
    Posted on June 5th, 2024 05:36 PM
    Jason and his team have always been there for us with any questions we have. They are quick to respond and helpful with anything that might pop up
    Reply from JASON HELMINTOLLER
    June 8th, 2024 05:37 PM
    Hi Lorrie, I deeply appreciate your 5-star rating and positive feedback! It's always a pleasure providing you with fast and helpful responses to your queries. My team and I at ALCOVA Mortgage are here to support you anytime you need us. Looking...
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  • G
    George L F
    Front Royal, VA
    Posted on June 5th, 2024 01:29 PM
    Cristy was so helpful
  • T
    Tanya G B
    Leicester, NC
    Posted on June 5th, 2024 01:12 PM
    Very responsive to all questions and courteous. Great customer service!
    Reply from JOHN ISGRIG
    June 5th, 2024 03:15 PM
    Thank you Tanya!. Enjoyed working with you both!
  • P
    Pawan G
    York, PA
    Posted on June 4th, 2024 09:35 PM
    It was great working with matthew, he is very reliable and trustworthy to work with
    Reply from MATTHEW DERRICK
    June 4th, 2024 11:45 PM
    It was a pleasure working with you. I wish you the best and your family !
  • T
    Tony E J
    Goshen, VA
    Posted on June 4th, 2024 07:34 PM
    Professional and courteous, attentive
    Reply from JASON HELMINTOLLER
    June 7th, 2024 07:37 PM
    Thanks for your kind words, Tony! I'm thrilled to hear that you had a positive experience with me at ALCOVA Mortgage. I strive to provide professional and courteous service, so your feedback is greatly appreciated. I'm here to assist with any...
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  • C
    Cheryl K
    Dillwyn, VA
    Posted on June 4th, 2024 03:27 PM
    Awesome communication!!
    Reply from TONY MARKLAND
    June 7th, 2024 03:30 PM
    I'm thrilled to hear that you appreciated our communication, Cheryl. It's always a priority for us at ALCOVA Mortgage to keep our clients informed and comfortable throughout the process. I'm glad that we were able to provide you with a five-star...
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  • R
    Richard M W
    Radford, VA
    Posted on June 4th, 2024 02:35 PM
    Wally always worked hard for us at every step in the mortgage process.
    Reply from WALLY ANDRUS
    June 7th, 2024 02:39 PM
    Thank you, Richard, for your 5-star review. I am thrilled to know that you are satisfied with the hard work put into your mortgage process. It was my pleasure to assist you, and I am always here to help you with any future needs at ALCOVA Mortgage....
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  • J
    Jay C
    Posted on June 4th, 2024 01:43 PM
    From the initial contact, Russell took ownership of and managed the loan process to make it the easiest transaction possible. He along with my realtor Dietchi Thomas, worked together to make everything seamless. At no point during the process...
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    Reply from Owner
    June 11th, 2024 02:33 PM
    We are truly touched by your kind words. Your satisfaction is my priority, and we are delighted to know that our work has been appreciated. It was our pleasure to work alongside Dietchi Thomas to ensure a smooth transition for you. Thank you...
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  • J
    Jonathan G C
    Wade, NC
    Posted on June 4th, 2024 01:42 PM
    From the initial contact, Russell took ownership of and managed the loan process to make it the easiest transaction possible. He along with our realtor Dietchi Thomas, worked together to make everything seamless. At no point during the process...
    read more
    Reply from RUSSELL SMITH
    June 4th, 2024 02:24 PM
    Thank you, Jonathan, for taking the time to share your feedback. We are really happy to hear that our work made the loan process seamless for you. It was truly a pleasure being able to work with you and Dietchi Thomas, your realtor, and contribute...
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  • L
    Landon A A
    Hope Mills, NC
    Posted on June 4th, 2024 01:32 PM
    Russell was always available and so quick to answer any and all questions that I had. He made my first home buying experience such a positive one and I would highly recommend him and his team to anyone who is looking into purchasing a home.
    Reply from RUSSELL SMITH
    June 4th, 2024 02:22 PM
    Hi Landon, it's great to hear that you had a positive home buying experience with The Dream Team at Alcova Mortgage. Your 5-star rating means a lot to our team. Your comments about the speed and availability of our services are much appreciated....
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Videos
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance