ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,103)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,103)

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5 Star

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The communication was outstanding. Always kept us informed during this process and answered my questions with ease.

Reply from MICHELLE FIX

July 2nd, 2024 03:43 PM

Thank you for taking the time to send me a review. I am really happy for you both, and wish you lots of happiness in your new home:)

Extremely easy to work with

Reply from ZACH MELDER

July 5th, 2024 01:15 PM

I'm thrilled to hear you had such a positive experience, Nicholas! Making the mortgage process as smooth and easy as possible is one of my top priorities at ALCOVA Mortgage. Your 5-star rating means a lot to me. If you ever need anything in...

Sheri once again was amazing with my clients. She works 7 days a weeks and puts in a tireless effort. She truly wants what’s best for them. This is why she gets all of my business!

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Tom, thank you for your amazing feedback. It is always a pleasure working with you and your team. You all make it a seamless process from start to finish, and always get your clients the best deal possible!

I think Tony has a very strong work ethic. He's very quick to respond and answer any questions. I also loved the informational short videos that explain what process we are at.

The whole team communicated with us very well

Reply from ZACH MELDER

July 5th, 2024 12:05 PM

I'm truly grateful for the positive feedback, Gillian. It brings me joy to know that you were satisfied with the communication from our team here at ALCOVA Mortgage. We always strive to provide the best service possible, and your rating of...

How fast and easy everything was. I was informed of everything going on in the process.

Reply from MICHELLE FIX

July 2nd, 2024 03:44 PM

Thank you for taking the time to send me a review. I enjoyed helping you purchase your first home and hope you are getting settled o.k;)

The underwriter not having someone working on our paperwork during someone else’s vacation.

Reply from JASON HALL

November 19th, 2024 08:51 PM

I appreciate your feedback, Charles. I understand the inconvenience you experienced due to the absence of a team member. Please be assured that at ALCOVA Mortgage, we are always working towards improving our processes to ensure seamless service....

I recently had the pleasure of working with Rob as my mortgage lender, and I couldn’t be happier with the experience. From start to finish, Rob was incredibly prompt and provided outstanding customer service. His years of experience truly shone...

Reply from Rob Love

June 6th, 2025 04:14 PM

I'm thrilled to hear that you were pleased with your mortgage experience. It was a pleasure to assist you, and I appreciate your recommendation. Thank you for your kind words and for trusting me with your home buying journey.

Jeremy Casiano has received a review with 5 star rating from Lisa A

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

Videos

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