ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,062)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,062)

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5 Star

98%

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Russell was always available to answer any questions I had through out the process. The service provided by this agency was great.

Reply from RUSSELL SMITH

August 10th, 2024 04:13 PM

Thank you so much for the stellar rating, Dwight! I'm glad to hear that my accessibility and service met your expectations throughout the process. It's always rewarding to know that my efforts to provide excellent service are appreciated. Thank...

Mike and Carrie were extremely attentive and answered any questions me and my husband had. They were full of knowledge. I will be referring them to all of my friends who are looking to buy a house.

Reply from MICHAEL UZZELL

August 13th, 2024 02:01 PM

Hey Brennan, thrilled to hear such great feedback! It was truly a pleasure assisting you and your husband during this process. Our main goal at ALCOVA Mortgage is to provide knowledge and clarity, so it's fantastic to hear we hit the mark for...

ALCOVA Mortgage | Covington, VA has received a review with 5 star rating from Andrew G

Reply from Jason Helmintoller

August 8th, 2025 06:45 PM

Appreciate the rating! If you ever need help with another mortgage or refi, I’m just a call away.

Jason was incredibly responsive and easy to work with, made the mortgage process very easy

Reply from JASON HELMINTOLLER

August 13th, 2024 01:44 PM

Thrilled to hear that you found our mortgage process easy, Andrew! It was a pleasure working with you and I'm glad I could keep things smooth and straightforward. Your satisfaction is important to me and the entire ALCOVA Mortgage team. Thank...

Knowledgeable and really wants the best for homeowners. Works diligently to get your loan and made it as streamlined as possible. Best there is!

Reply from SARAH DUDLEY

August 11th, 2024 02:07 AM

Thank you so much for your amazing review, Joshua! I'm thrilled to hear that I was able to make your home loan process streamlined and that you felt confident in my expertise. My top priority is always to ensure the best for homeowners like...

My experiences with Jason and the ALCOVA team have been stellar! I have now done two refinance transactions with them and I highly recommend them. I will never look elsewhere for mortgage assistance!

You helped me get done what others wouldn't or couldn't do and I am forever grateful!

Reply from JASON HELMINTOLLER

August 13th, 2024 12:24 PM

I'm thrilled to hear about your positive experience, Chris. It was truly my pleasure to assist you in a situation where others couldn't. I'm here at ALCOVA Mortgage for you anytime you need. Thank you for the 5-star rating!

Tonya and her team have been exceptional! This was my first time purchasing a home, and they have truly made the process very easy. I went into this thinking that purchasing my first home would be very difficult but Tonya and her team have...

Jason is very knowledgeable in this field and covered everything and preparing for what I needed. He is pleasant and goes above and beyond. Thanks so much Jason.

Reply from JASON HELMINTOLLER

August 12th, 2024 08:57 PM

Lorie, I'm thrilled to hear that you found my services helpful and satisfactory. Your kind words mean a lot. My main aim at ALCOVA Mortgage is to ensure that all your needs are covered and that you are well-prepared for any situation. Hearing...

I went back with NFM for the purchase of this house as well as the last. They make everything as easy as possible and willing to answer all questions that may arise.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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