

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Scott is a great communicator, very friendly, easy to talk to, very smart with figuring out the best loan options.
Reply from SCOTT BALDWIN
August 23rd, 2024 04:21 PM
I really appreciate your kind words and the time you took to share your experience, Rodney. It was a pleasure to communicate with you and work out the best loan options for your needs. Your positive rating and feedback is truly valued. Thank...
read more
Graham and his team were quick and easy to work with. He was always available to answer questions.
Reply from Graham Pruitt
March 4th, 2025 05:57 PM
I'm thrilled to hear your positive feedback, Cindy. It's always our goal at ALCOVA Mortgage to provide quick and easy assistance to all our clients. Rest assured, I'll always be available to answer your questions. Thank you for the 5-star rating!...
read more
Working with Joe is always wonderful!! 10/10 recommend :)
Reply from JOE JAUCH
August 23rd, 2024 12:29 PM
I'm thrilled to hear that you had a great experience working with me, Taylor! Your 5-star feedback means a lot. Being recommended by you is the highest compliment I can receive. Looking forward to assisting you with your future mortgage-related...
read more
Sam and his team are extremely knowledgeable, detail oriented, thorough and easily accessible with extended availability to answer all questions outside of “normal business hours.” It’s those personal touches that you can’t find with other...
read more
Reply from Owner
August 20th, 2024 01:52 AM
Thank you so much for this amazing review!
Incredibly professional yet down to earth and always accessible! She made all the difference in the world!! Great working relationship with both realtors!!!
Communication was superb and everything was easy to understand. Very helpful!
David Bates has received a review with 5 star rating from Crystal F
Working with Alcova (Jae Goess) was great! She kept up informed of all phases of the loan process and closing process. She made our home buying process less stressful! Thanks, Jae, for all your help!
Reply from JAE GOESS
August 19th, 2024 08:40 PM
I'm so glad that you had a great experience with me through the entire loan and closing process. I always aim to make the home buying process as stress-free as possible! It was a pleasure to assist you. Thank you for taking the time to leave...
read more
Jeremy was clear, concise, and extremely knowledgeable of everything I had questions about. Of all the other loan officers I worked with while shopping around for a mortgage, Jeremy was the only one to thoroughly explain things while providing...
read more
Reply from Jeremy Casiano
August 22nd, 2024 05:34 PM
Timothy, I appreciate your kind words and the time you took to leave a 5-star review. I'm glad I was able to provide you with a comprehensive understanding of the mortgage process and that you never felt belittled. My goal is always to ensure...
read more
Mindy was always accessible to any questions we had and always answered questions in a timely matter. She was very easy to work with for negotiating fees and interest rates. And most of all, we were able to access her as a single go-to person...
read more
Reply from MINDY RUNION
August 22nd, 2024 03:34 PM
Hi Richard, Thank you so much for the glowing review and rating! It was a pleasure assisting you with your mortgage process. Ensuring accessibility and smooth communication is a priority to me, so I'm thrilled to hear that you had a positive...
read more
8221–8230 of 32044
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance