Mindy Runion
Branch Partner
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Mindy had great communication and answered all of our questions and concerns promptly
Reply from Mindy Runion
April 16th, 2026 08:43 PM
Heidi, I'm pleased to know that my communication and prompt responses were helpful to you. If you have any more questions or need further assistance, I'm here to support you. Thank you for choosing me at ALCOVA Mortgage.
Working with Mindy was an excellent experience from start to finish. She was extremely responsive and took the time to clearly explain every step of the process, which made what can be a stressful experience feel smooth and manageable.Her professionalism...
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Reply from Mindy Runion
April 15th, 2026 04:45 PM
James, I'm grateful for your kind words about my approach and the experience you had with me at ALCOVA Mortgage. It's great to know that my responsiveness and attention to detail made the process smooth and manageable for you. Your recommendation...
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I don't know if anything could be changed about our process as it was not typical. It was complicated and frustrating and there were a few times when I felt I was not kept in the loop. Overall, I had a good experience. I just wish we could...
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Reply from Mindy Runion
April 13th, 2026 08:56 PM
Thank you for sharing your experience, Joanna. I understand the process was complex and at times frustrating, and I apologize if communication wasn't always clear. I'm pleased to hear that, overall, you had a good experience. Please feel free...
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The refi went so well and you have always worked hard to make it happen.
Reply from Mindy Runion
March 13th, 2026 02:11 PM
I’m glad to hear that your refinancing process went smoothly, Wendy. It's important to me to ensure everything happens efficiently for you. If you have any further questions or need assistance in the future, please feel free to reach out. Thank...
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Mindy and Suzzett White worked with me to get through the VA Loan processing in a tight window. They expedited everything.
Reply from Mindy Runion
March 9th, 2026 06:39 PM
Your acknowledgment of the effort Suzzett White and I put into meeting the tight VA Loan timeline is very much appreciated, Joel. It was important to ensure everything was expedited effectively for you. Should you need assistance in the future...
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Mindy was very helpful through every step of the loan process. We had many questions and she was always very prompt to give us answers and guidance. We will continue working with her and Alcova in the future.
Reply from Mindy Runion
March 5th, 2026 06:41 PM
I appreciate your kind words, Angelo. It was important to me that you received clear guidance and prompt answers throughout your loan process. I'm glad to hear that my support met your expectations. Looking forward to assisting you again with...
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Mindy is amazing! She answered every question we had, and not only answered but made sure we fully understood. She stuck with us as our home buying process extended longer than we anticipated and even changed states. There is no doubt in our...
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Reply from Mindy Runion
February 9th, 2026 09:41 PM
It's great to hear that I could help you navigate through the extended home-buying journey, Kevin. Your words mean a lot, and I'm pleased that you found the support reassuring throughout this process. I'm grateful for your recommendations to...
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everyone was helpful thank you for everything
Reply from Mindy Runion
January 19th, 2026 02:46 PM
I'm glad to hear that you found everyone helpful, Tammy. It was a pleasure to assist you with your mortgage needs. Thank you for choosing me at ALCOVA Mortgage!
Very responsive
Reply from Mindy Runion
January 19th, 2026 09:30 PM
Thanks for noting the responsiveness, Scott. I'm glad I could assist you promptly with your mortgage needs. If you have any further questions or need more assistance, feel free to reach out.
Great experience. thanks
Reply from Mindy Runion
October 28th, 2025 04:17 PM
I appreciate you taking the time to share your experience, Andrew. It’s wonderful to hear you had a great experience. Thanks for choosing me at ALCOVA Mortgage!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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189
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 415654
Disclaimer
ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org)
308 Market Street, SE | Roanoke, VA 24011