Mindy Runion
Branch Partner
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
This is the second time I've worked with Mindy and it was the same amazing experience as last time. She's an excellent communicator and really knows how to handle complex situations. On top of that, she's a great person!
read more
Reply from Mindy Runion
August 17th, 2026 02:32 PM
Bernard, I'm so pleased to hear that your experience working with me was just as good the second time around. I appreciate your kind words about my communication and handling of complex situations. It's always a pleasure to work with you!
We have done a few deals with Mindy and she has been inredible to work with on all of them. I hope to do many more deals with Mindy! She is great to work with!
Reply from Mindy Runion
August 6th, 2026 07:57 PM
James, I'm grateful for your kind words and pleased to know that you've had such positive experiences working with me. I'm looking forward to many more deals together. Thank you for your continued trust!
Always very helpful
Reply from Mindy Runion
August 3rd, 2026 07:16 PM
Heidi, I appreciate your kind words and am glad to know you found my assistance helpful. If you ever need anything else, please feel free to reach out.
Very easy and smooth closing experience working with Mindy, all questions were answered promptly. The portal made completing tasks was straightforward virtually fool-proof. Thanks Mindy!
Reply from Mindy Runion
July 20th, 2026 03:35 PM
Aaron, I'm happy to hear that the closing experience went smoothly and that the portal made everything straightforward for you. It's great to know that I could promptly address all your questions. Thank you for your kind words!
Easy to work with, quick communications, smooth process with no hiccups.
Reply from Mindy Runion
July 13th, 2026 01:26 PM
Latham, I'm glad to hear that you found the process smooth and communication quick. It's wonderful to know you felt working with me was easy, and I'm here if you ever need further assistance.
Mindy had great communication and answered all of our questions and concerns promptly
Reply from Mindy Runion
April 16th, 2026 08:43 PM
Heidi, I'm pleased to know that my communication and prompt responses were helpful to you. If you have any more questions or need further assistance, I'm here to support you. Thank you for choosing me at ALCOVA Mortgage.
Working with Mindy was an excellent experience from start to finish. She was extremely responsive and took the time to clearly explain every step of the process, which made what can be a stressful experience feel smooth and manageable.Her professionalism...
read more
Reply from Mindy Runion
April 15th, 2026 04:45 PM
James, I'm grateful for your kind words about my approach and the experience you had with me at ALCOVA Mortgage. It's great to know that my responsiveness and attention to detail made the process smooth and manageable for you. Your recommendation...
read more
I don't know if anything could be changed about our process as it was not typical. It was complicated and frustrating and there were a few times when I felt I was not kept in the loop. Overall, I had a good experience. I just wish we could...
read more
Reply from Mindy Runion
April 13th, 2026 08:56 PM
Thank you for sharing your experience, Joanna. I understand the process was complex and at times frustrating, and I apologize if communication wasn't always clear. I'm pleased to hear that, overall, you had a good experience. Please feel free...
read more
The refi went so well and you have always worked hard to make it happen.
Reply from Mindy Runion
March 13th, 2026 02:11 PM
I’m glad to hear that your refinancing process went smoothly, Wendy. It's important to me to ensure everything happens efficiently for you. If you have any further questions or need assistance in the future, please feel free to reach out. Thank...
read more
Mindy and Suzzett White worked with me to get through the VA Loan processing in a tight window. They expedited everything.
Reply from Mindy Runion
March 9th, 2026 06:39 PM
Your acknowledgment of the effort Suzzett White and I put into meeting the tight VA Loan timeline is very much appreciated, Joel. It was important to ensure everything was expedited effectively for you. Should you need assistance in the future...
read more
10 of 154
About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 415654
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance