ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,058)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

Search Reviews

Write a Review

4.95

(32,058)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

He is really nice and helpful. Great job! High recommendation.

Reply from MY LA

August 28th, 2024 01:56 PM

I'm thrilled to hear that you had a positive experience with MY LA, Kay! Your kind words and high recommendation mean a lot to us at ALCOVA Mortgage. We pride ourselves on our helpful and friendly service, and it's rewarding to hear it's appreciated....

Stephen and his team were great to work with. They answered all of my questions along the way. I couldn’t be more pleased!

Reply from STEPHEN KNORR

November 19th, 2024 04:59 PM

Thank you so much for this fantastic review, Michael! I'm thrilled to hear that you had a great experience with our team at ALCOVA Mortgage. We strive to provide the best service to our customers and your feedback reaffirms the hard work we...

Amazing communication from beginning to end. The Alcova App was very easy to use and a lot better than most mortgage application portals. Always kept us informed all the way till closing. Gave us all our options and helped us get the best deal...

Reply from MICHAEL UZZELL

August 28th, 2024 02:31 AM

Thanks for the glowing review, Marco! I'm thrilled you found our communication effective and the ALCOVA App user-friendly. It's our aim to keep our clients informed and provide them the best possible deal. Knowing that we played a part in making...

Communication was outstanding! Stephen and Gracie were extremely professional and helpful!

Reply from STEPHEN KNORR

November 19th, 2024 04:59 PM

I deeply appreciate your positive review, Evan. It's always a pleasure to hear that our team's dedication to communication and professionalism has made a positive impact. Gracie and I strive to provide top-notch service at ALCOVA Mortgage and...

Great experience. Thank you!!

Reply from Matt Earley

September 16th, 2024 03:32 PM

Shirley, thank you for trusting me to help you with your new home purchase! I am super excited for you, and if you ever need anything in the future, please let me know! -Matt

Russell Smith is a highly professional loan officer. He is always pleasant and readily available to answer questions and provide assistance.

Reply from RUSSELL SMITH

August 25th, 2024 01:03 PM

I'm truly humbled by your kind words, Mary. I'm thrilled to hear that you found my services to be professional, pleasant, and readily available. At The Dream Team of ALCOVA Mortgage, we prioritize customer satisfaction above all, and your feedback...

Very prompt and experienced

Reply from RUSSELL SMITH

August 25th, 2024 01:05 PM

I'm thrilled to hear you had a positive experience, Ben. My top priority is to provide efficient and expert services to my clients at The Dream Team at ALCOVA Mortgage. Your feedback is greatly appreciated, thank you for taking the time to...

Paula was EXCELLENT in every way , she by far EXCEEDED my expectations. She was always ready and willing and available to help and would get back in touch with me very fast on any concerns. She was my Angel for sure .

Reply from PAULA HAYNES

August 26th, 2024 02:24 PM

Shelia, Thanks so much! I enjoyed working with you. Call or text if you have any questions. So happy for you! Paula

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Floyd C

Reply from Owner

August 24th, 2024 02:21 PM

Thank you Floyd for the five star review!

I had a fantastic experience with my loan officer! Russel was knowledgeable, responsive, and made the entire process smooth and stress-free. I couldn't have asked for better support during such an important time.

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Floyd, it's great to hear about your positive experience! I take pride in providing the best service and helping make the mortgage process smooth and stress-free. Your words of appreciation mean a lot. I'm glad I could assist during such an...

8181–8190 of 32042

About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

Videos

Disclaimer