ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,035)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

Search Reviews

Write a Review

4.95

(32,035)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Working with Josh was a very pleasant experience! With all the twists and turns of the past few months, having Josh's expertise and problem solving abilities, made the buying process both seamless and worthwhile in achieving my goal of owning...

Reply from JOSHUA MORGART

November 20th, 2024 04:14 AM

Thanks for your fantastic review, Susan. It was a pleasure working with you through all the twists and turns. I am glad that my expertise was of help, and it's great to hear that you found the buying process both seamless and worthwhile. Enjoy...

1) I had a question about the appraisal. My question was based on the data used. The first page of the appraisal said if I had questions to not contact the appraiser directly but rather to reach out to my lender. When I reached out to Mattie...

Reply from Rachel Witt

November 18th, 2024 08:23 PM

At ALCOVA, providing great service to every customer is our top priority, so we take reviews like yours very seriously. While we are not allowed to share the details of your loan on behalf of our borrower privacy policy, we have taken the appropriate...

Working with, Mr. Kellaway, was a great experience . he made sure to communicate thoroughly with us throughout the process. I would highly recommend him to those looking to buy a house .

Reply from Justin Kellaway

November 18th, 2024 09:20 PM

Hello William, Thank you so much for this positive review. I'm really pleased to hear that you had a great experience working with me. Communication is key in this process and I'm glad it made a difference for you. Your recommendation means...

Tony was transparent, approachable, and helpful every step of the way. He gave updates and answered any questions we had.

Reply from TONY MARKLAND

November 18th, 2024 08:38 PM

Really appreciate your positive feedback, Matthew. It was a pleasure to assist you throughout this process and I'm glad I could provide the transparency and support you needed. Your questions and concerns were always welcome, as it's crucial...

This is the fourth home I have purchased over the years and Mr Grainger made it the most pleasant as well as seamlessly easy and efficient. Mr Grainger was always there for me to answer my questions with patience kindness and expert knowledge....

Reply from TIMOTHY GRAINGER

November 18th, 2024 06:25 PM

Ingrid, I'm elated to hear that you had a smoothly efficient experience with your home purchase. I am especially glad to hear that I was able to alleviate some of the stress that comes along with the process. Your kind words mean a lot to me....

Tim did a great job. He has a great personality as well. His experience, and guidance made buying out home effortless and efficien. Thanks Tim

Reply from TIMOTHY GRAINGER

November 18th, 2024 02:41 PM

Hi Brian, I'm thrilled to hear that you had a positive experience with your home buying process. Your kind words mean a lot to me. I aim to make the process as effortless and efficient as possible, and I'm glad to know I succeeded in doing...

Jason and his crew are knowledgeable and personable.

Reply from JASON HELMINTOLLER

November 18th, 2024 01:44 PM

Thanks for the glowing review, Penny! I'm thrilled to hear you had a positive experience with my team and me at ALCOVA Mortgage. Our goal is always to provide knowledgeable and personable service. Looking forward to working with you again in...

Through the whole process we were kept informed of what was going on and what to expect. Gracie always sounded happy to hear from us and answer our questions. She is the perfect blend of a friendly informative professional. I believe employees...

Reply from STEPHEN KNORR

November 19th, 2024 04:59 PM

Thank you, George, for your wonderful review and the perfect rating. It's great to hear that you had such a positive experience working with Gracie and our entire team here at ALCOVA Mortgage. We strive to keep our clients informed and comfortable...

Chris was very helpful during our home buying journey to secure our loan! Always responded quickly and answered all of our questions .

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm really pleased to hear that you found the home buying journey smooth and that you were happy with my quick responses and answers to your questions, Michael. It was a pleasure working with you and helping you secure your loan. Ensuring my...

Seamless from beginning to end! Always prompt and willing to answer questions/concerns!

Reply from JAE GOESS

November 15th, 2024 02:38 PM

Thrilled to hear about your positive experience, Pam! I'm delighted to know that your journey with us was seamless, Amazing borrowers like you make my job so much easier. Thank YOU for being awesome ;] Your 5-star rating is much appreciated!...

7451–7460 of 32019

About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

Videos

Disclaimer