ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Dumbed it down for a first time homebuyer like me
Reply from Josiah Phillips
June 4th, 2025 12:20 PM
I'm glad to have made the home buying process clear and understandable for you. It was a pleasure to assist you as a first-time homebuyer. If you have any further questions, feel free to reach out.
Justin is extremely knowledgeable and patient. it is obvious that he loves his job and cares for his customers. He is timely, responsive, and very kind! This was a LOVELY experience, thanks to Justin!
Reply from Justin Kellaway
June 4th, 2025 12:20 PM
I'm thrilled to hear about your positive experience, Artemisia. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing ALCOVA Mortgage.
for
Chris Waggett
The efficiency and clarity of communication were spectacular.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm thrilled to hear that you found the communication efficient and clear. It was a pleasure assisting you, and I appreciate your kind words about the experience with ALCOVA Mortgage and my team. I hope you and Jonathan enjoy your new home...
read more
Will was very easy to work with and send personalized messages throughout the process. The approval process was easy and Will made it fun.
Reply from Will Blaylock
June 5th, 2025 08:27 PM
Dear Kyle, I got your review - man it was awesome of you - and I responded personally since you were amazing to work with - I am sorry I missed the closing but I have a great closing gift for you! Thank you - We can help you REFI in the future....
read more
for
Ryan was informative, clear, and personable throughout the process. So easy to work with And great at follow up.
Reply from Ryan Charles
June 3rd, 2025 08:36 PM
I'm thrilled to hear that you found the process informative and clear, Ashley. It was a pleasure working with you, and I'm glad I could make the experience easy and personable. Thank you for your kind words and for choosing ALCOVA Mortgage.
Deanna kept us informed at all times! Very professional and personable at all times! We are happy we chose to work with Deanna! We will definitely refer her to others!
Reply from Deanna Johnston
June 3rd, 2025 08:19 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure keeping you informed throughout the process. Thank you for your kind words and referrals!
Very friendly very helpful and transparent throughout the entire searching and buying process couldn’t ask for a better place or people
Reply from Owner
May 31st, 2025 07:01 PM
Thank you so much, Noah! Congratulations on your home purchase! 🎉🥳🍾
for
Kim Hamlin - The Hamlin Group ALCOVA Mortgage
everyone was very efficient and made things happen even though things got behind a little plus a holiday thrown in.
Reply from Kim Hamlin
June 3rd, 2025 04:28 PM
I'm glad to hear that our team was able to efficiently manage the process for you, even with the challenges of a delay and a holiday. It was a pleasure assisting you at ALCOVA Mortgage. Thank you for your positive feedback.
for
Two things i'd say:In the beginning of the process, it was nice to have the closing cost worksheet summary I received a few times from MacKenzie. Further into the process, that format disappeared.Near the end of the process, a significant origination...
read more
Reply from Chris Taylor
July 9th, 2025 04:07 PM
Thank you for your feedback, and we appreciate you taking the time to share your experience. We're glad to hear that the early stages of the process were helpful and that you found value in the cost estimate summaries provided.We’re sorry to...
read more
for
Always available to receive me at the office and very attentive to answer my questions
Reply from Brian Yahner
June 3rd, 2025 01:21 PM
I'm glad to hear that you found my availability and attentiveness helpful. Assisting you at ALCOVA Mortgage was a pleasure. Thank you for your positive feedback.
5321–5330 of 31967
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance