ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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ALCOVA Mortgage | Covington
Alcova Mortgage as a whole is a wonderful business. We worked closely with Jason and his team to secure the loan for our first move-in-ready home, and the process was seamless. The platforms we utilized to get the job done are very user-friendly...
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Alcova Mortgage as a whole is a wonderful business. We worked closely with Jason and his team to secure the loan for our first move-in-ready home, and the process was seamless. The platforms we utilized to get the job done are very user-friendly...
read more
Reply from Jason Helmintoller
August 8th, 2025 06:12 PM
Alma, I appreciate your support! There’s nothing better than helping good people become homeowners. Thanks again for letting me be part of it.
Alcova Mortgage as a whole is a wonderful business. We worked closely with Jason and his team to secure the loan for our first move-in-ready home, and the process was seamless. The platforms we utilized to get the job done are very user-friendly...
read more
Reply from Jason Helmintoller
June 20th, 2025 02:29 PM
I'm thrilled to hear that your experience with ALCOVA Mortgage was seamless and that everything went smoothly for your first move-in-ready home. It was a pleasure working with you, and I'm glad that our platforms were helpful and user-friendly....
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Derek was very professional, helpful and friendly.
Reply from Derek Pederson
June 20th, 2025 02:08 PM
I'm thrilled to hear that you found my service professional, helpful, and friendly. It was a pleasure assisting you, and I appreciate your feedback.
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Ty'leik Mason
Ty'leik did not hesitate on anything we had questions about. She was on everything perfectly and professionally! She even told us that it would be frustrating sometimes but we had a pleasant experience through this experience and ARE SO VERY...
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Reply from Ty'leik Mason
June 20th, 2025 01:32 PM
I'm thrilled to hear that you had a pleasant experience and that all your questions were addressed promptly. It was a pleasure assisting you, and I'm glad I could help make the process smooth for you. Thank you for your kind words!
Time management
Reply from John Guilbeaux
March 12th, 2026 05:10 PM
Danny, thank you for your feedback about time management. I aim to provide the best experience possible and value your input. If there are specific areas you'd like to discuss further, please don't hesitate to reach out.
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We’re incredibly grateful to Eric Craig at Alcova Mortgage for his outstanding support throughout our home-buying journey. His knowledge, patience, and dedication made the process smooth and stress-free. We couldn’t have asked for a better...
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Reply from Eric Craig
June 20th, 2025 01:17 PM
I'm thrilled to hear that your home-buying journey was smooth and stress-free. It was a pleasure to assist you, and I'm grateful for your kind words. Thank you for choosing ALCOVA Mortgage, and I wish you all the best in your new home!
Very nice lady, she rolled up her sleeves for me
Reply from Vanessa Williams
June 20th, 2025 12:56 PM
I'm glad to hear that I could make a positive impact and assist you effectively. Thank you for your kind words, Scott. If you need any further assistance, feel free to reach out.
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Communication! On multiple occasions I requested a call or email and received no response. When we would receive documents we would only be told to sign it and do so quickly to move the process along. I don't do mortgages everyday so at times...
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Reply from Chris Taylor
July 9th, 2025 04:06 PM
Thank you for taking the time to share such detailed feedback. We're very sorry to hear that your experience with us felt frustrating and stressful. That’s never the type of experience we aim to deliver, and it’s clear from your message that...
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Rob Love
Rob was absolutely AMAZING! As a first time home buyer, he made the process seamless and comforting. He was extremely knowledgeable, efficient and patient! I had tons of questions & concerns and he went above and beyond to answer and support...
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Reply from Rob Love
June 19th, 2025 09:45 PM
I'm thrilled to hear that your experience as a first-time homebuyer was seamless and comforting. It was truly a pleasure assisting you and addressing all your questions and concerns. Your kind words and referrals mean a lot to me. Thank you...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance