ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,967)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,967)

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Brittany was always very responsive when I had a question and spot on with her advice.

Reply from Brittany Freeman

August 7th, 2025 01:06 PM

I'm pleased to know that you appreciated my responsiveness and found my advice helpful. It was a privilege to guide you through your mortgage process at ALCOVA Mortgage. Thank you for your trust and the positive feedback!

Closer on time with a loan that went from six werks to a two weeks timeline!

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Thank you, Erin! We couldn't have done it without you--you were ten steps ahead of everyone and incredibly grateful to have the privledge of working with you!

Super friendly and knowledgeable loan officer! Helped with all questions along the way in a timely manner and even showed up for our closing to make sure the process went smooth!

Reply from Sally Wade

August 7th, 2025 12:08 PM

Thank you, Elijah, for your wonderful review. I'm glad to know you found me friendly and knowledgeable, and it's fantastic to hear that I could assist with your questions promptly. Being there for your closing was important to me to ensure...

Very easy going, quick response's and just amazing people!

Reply from Kim Hamlin

August 7th, 2025 12:06 PM

Thanks so much for your kind words, Connor. I'm thrilled that you found everything easygoing and appreciated the quick responses. It's wonderful to know you had such a positive experience with me and the team at ALCOVA Mortgage. Your feedback...

Jason was quick to respond, no matter the day of the week or time of the day. He made the whole process easy.

Reply from Jason Helmintoller

August 6th, 2025 11:26 PM

Ashlee, thank you so much for your review. It's important to me to be available and responsive, and I’m glad to hear that this helped make the process easier for you. If you have any future questions or need further assistance, feel free to...

Ashlee was awesome! very informative and knowledgeable. She went far and beyond to help on everything and always answered any questions or concerns.

Reply from Ashlee Roby

August 6th, 2025 07:05 PM

Thank you, Austin, for your kind review! I'm delighted to hear that you found my assistance informative and helpful. I strive to support my clients by addressing their questions and concerns thoroughly. It was a pleasure working with you, and...

Jason was great to work with. He made the mortgage process quite easy and painless . would recommend Jason to anyone looking for mortgage assistance.

Reply from Jason Helmintoller

August 6th, 2025 03:18 PM

Brian, I really appreciate your positive feedback. Making the mortgage process easy and painless for you is exactly what I aim for, so it’s wonderful to hear that this was your experience. Your recommendation means a lot to me. If you ever...

Ty'leik is absolutely amazing! Very knowledgeable and professional! I can feel the passion in her work. She truly wants what's best for her clients. She made sure i understood each step and was available anytime i had questions. There is so...

Reply from Ty'leik Mason

August 6th, 2025 03:00 PM

Thank you so much for the kind words, Tonya. I'm truly grateful to have been part of your home purchasing journey. It's important to me that my clients feel supported and well-informed every step of the way, so I'm glad to hear that you felt...

Barry went above and beyond . He explained everything very well making sure we underdstood everything.

Reply from Barry Moore

August 4th, 2025 04:26 PM

I'm grateful for your kind words, Angela. I’m pleased to know that the explanations provided were clear and helpful throughout the process. Ensuring that you fully understand each step is a key part of my approach, and I'm glad it made a positive...

Jason was my neighbor when I previously lived in Clifton Forge. Although we weren't close then, dealing with him for our financial needs was outstanding. He remembered us from 15 years ago and treated us as old friends.I can't give him anything...

Reply from Jason Helmintoller

August 6th, 2025 02:26 PM

Douglas, thank you for your heartfelt review. It's incredible that our paths crossed again after so many years, and it's even better to hear that the experience was outstanding for you. I make it a point to treat every client with warmth and...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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