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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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5 Star
98%
4 Star
2%
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Reviews from Web
  • H
    Hope A R
    LaVale, MD
    Posted on September 17th, 2025 05:50 PM
    She was there to answer all my calls and questions any time of the day! She brought comfort to a process that can be stressfu! she was awesome to work with!
    Reply from Jody Emerick
    September 17th, 2025 06:06 PM
    Hope, it's great to hear that I was able to provide comfort during what can often be a stressful process. I'm glad I could be there to answer your calls and questions whenever you needed. Working with you was a pleasure, and if anything else...
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  • for
    Chris Montgomery, NMLS ID#2296647
    Encompass
    N
    Natasha G
    Millboro, VA
    Posted on September 17th, 2025 04:12 PM
    Chris was wonderful to work with! He was quick to respond and could answer our questions promptly. Communication was wonderful! He made the process go smoothly. Thanks Chris!
    Reply from Chris Montgomery
    December 10th, 2025 03:55 PM
    Thank you
  • K
    Kayla H
    Greenville, NC
    Posted on September 17th, 2025 02:18 PM
    Jae was great to work with! Super knowledgeable and friendly! She took amazing care of us throughout the loan process, was great with communication, and kept us informed every step of the way. I highly recommend Jae and her team! 😊
    Reply from Jae Goess
    September 17th, 2025 07:07 PM
    I'm glad to hear you had such a positive experience, Kayla! Your feedback means a lot to me, especially knowing that the communication and support throughout the process met your expectations. If there's anything more I can do for you in the...
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  • N
    Nathan W G
    Newton, NC
    Posted on September 17th, 2025 02:05 PM
    Vanessa is one of the most kind-hearted and positive people I've ever met. The amount of help and advice that we received from her throughout the process made everything as simple as it possibly could be. I will be telling everyone with ears...
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    Reply from Vanessa Williams
    September 20th, 2025 02:06 PM
    Nathan, thank you for your kind words. I'm thankful that I could provide the support and advice you needed to make the process as straightforward as possible. Your intention to share your experience with others means a lot to me. If there's...
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  • A
    Amber B D
    Stow, OH
    Posted on September 17th, 2025 01:29 PM
    to say, just thank you,
    Reply from Matthew Derrick
    September 17th, 2025 02:11 PM
    It was a pleasure working with you and your family. Enjoy your beautiful home!
  • S
    Som M D
    Stow, OH
    Posted on September 17th, 2025 01:28 PM
    Thank you
    Reply from Matthew Derrick
    September 20th, 2025 01:30 PM
    I appreciate the 5-star rating. If there's anything else you'd like to share or if you have any questions, feel free to reach out anytime. Thanks again for your support!
  • M
    Michael J S
    Myrtle Beach, SC
    Posted on September 17th, 2025 01:20 PM
    Connor and the whole team are a pleasure to work with., his excellent communication and knowledge of the mortgage process were a great help. Will highly recommend!
    Reply from Connor Beckman
    June 4th, 2026 01:18 PM
    I'm glad to hear you had a good experience. I appreciate your kind words about my communication and knowledge. Thank you for your recommendation. If there's anything more I can do for you, feel free to reach out.
  • D
    Darrick T
    Covington, VA
    Posted on September 17th, 2025 12:55 PM
    Top level communication, fast responses to questions and concerns, professional and courteous service while helping process home purchase.
    Reply from Jason Helmintoller
    September 20th, 2025 12:57 PM
    It's great to hear that you appreciated the communication and quick responses during your home purchase, Darrick. I'm committed to providing professional and courteous service every step of the way. If any questions come up in the future, feel...
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  • Encompass
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    Lisa W L
    Port Saint Lucie, FL
    Posted on September 17th, 2025 12:43 PM
    I have known Andrew Shields since we were kids. He helped by explaining things and was patient with me.
  • D
    Deborah G
    Covington, VA
    Posted on September 17th, 2025 07:41 AM
    all thr work and cooperation to get things done/
    Reply from Jason Helmintoller
    September 20th, 2025 07:42 AM
    Your cooperation throughout the process is much appreciated, Deborah. I'm glad we could work together effectively to get everything done. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for...
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance