ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,966)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,966)

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5 Star

98%

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Best loan officer ever! Great knowledge and very responsive! Helped me through the whole process of my first home and I am very grateful for all of Brian help

Reply from Brian Yahner

October 3rd, 2025 02:08 PM

It's great to hear that you found my assistance beneficial, Gabriela. Being knowledgeable and responsive throughout your home-buying journey is always my priority. I'm really pleased that I could support you through your first home purchase....

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Reply from Deanna Johnston

October 3rd, 2025 02:06 PM

Thank you, James, for the excellent rating. I'm pleased to know that your experience went well. If you have any questions or require assistance in the future, feel free to reach out to me.

Jameys hospitality and great advice made the whole process easy to understand it also makes the process easy when you know you can trust who you're working with

Reply from Jamey Roberts

October 3rd, 2025 01:49 PM

I'm glad to hear that my guidance and approach helped make the process straightforward for you, Stephen. Trust is vital, and I appreciate you placing yours in me. If you have any further questions or need assistance in the future, I'm here...

The time frame it took to settle. Kept us in the loop with everything leading up to it

Reply from Russell Smith and The Dream Team at...

September 30th, 2025 01:22 PM

I'm pleased to hear that the timeline and communication during your settlement process met your expectations. Keeping you informed every step of the way is important to me, and I'm glad it contributed to your experience. If you have any other...

Scott was awesome! We had never applied for a loan before to buy a house! Scott made it so easy and painless, answered all of our questions, and kept us updated and informed as the loan was processing! Thank you Scott!

Reply from Scott Baldwin

October 3rd, 2025 12:49 PM

Thanks Tim and so excited for you guys and your new home. It is beautiful.

As my loan officer, I should not have to inquire about rates improving especially being a repeat customer. Also communication about the process this time around was very poor. There was no explanation about why all the requests for documentation...

Reply from Casey Fordham

October 2nd, 2025 03:57 PM

David, thank you for sharing your feedback. I’m sorry to hear your experience didn’t meet expectations. While it’s common in the mortgage process to request follow-up documentation after initial approval, I understand how this can feel frustrating....

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Kimberly C

Reply from Owner

October 25th, 2025 07:47 PM

thank you so much for this 5 star review Kim and we have appreciated our continued relationship over the years. Enjoy Southport!!! Russell Smith

From the very beginning, our experience with a Alcova team was outstanding. We requested a pre-approval letter and received it within 2 hours. Throughout the entire process, their communication was clear, concise and proactive- there were never...

Reply from Russell Smith and The Dream Team at...

September 30th, 2025 12:45 PM

I'm really glad to hear about your positive experience with ALCOVA Mortgage, Kimberly. Receiving your pre-approval letter quickly and managing a smooth loan process in just 30 days is exactly what I aim for. It’s important to me that communication...

Deanna was seriously the best! She worked countless hours even on a Sunday to get us approved for our dream home! She got us grants that other lenders could not and answered every question or concern we had with kindness! She was very patient...

Reply from Deanna Johnston

October 3rd, 2025 12:18 PM

I really appreciate your kind words, Stacey. I'm glad to have been able to assist you in securing your dream home and that the grants and answers provided made a difference. Working through all your questions with patience and understanding...

Vanessa is amazing and I will always recommend her to anyone when given the chance . Thanks Vanessa!!

Reply from Vanessa Williams

October 2nd, 2025 09:27 PM

I appreciate your recommendation, Tylyn. It's rewarding to know that you had a positive experience. If there's ever anything else I can do to help, please don't hesitate to reach out.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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