ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,966)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,966)

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5 Star

98%

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The biggest issue was that our closing costs shot up at the last minute because there was a misunderstanding about closing on our other property . We told Scott at the onset that we were not closing on the sell of our property before buying...

Reply from Scott Baldwin

October 3rd, 2025 12:58 PM

Thanks Herminio for your feedback and I am so happy for you and Tim buying your beautiful home. I did want to respond to your concern as it is very important to me that my clients have the best experience possible.So definitely the only issue...

for any confusion any questions he answered properly and immediately

Reply from Ken Byrne

October 6th, 2025 03:33 AM

It's great to know that I could promptly and clearly address any confusion or questions you had, Vipul. I'm committed to ensuring you feel informed and supported throughout the process. If there's ever anything else you need, please feel free...

Everything to be honest

Reply from Tonya Rascoe

October 6th, 2025 01:45 AM

I'm glad to hear that everything met your expectations, Muhammad. If you ever have any questions or need further assistance, feel free to reach out.

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from David H

Reply from Owner

October 25th, 2025 07:46 PM

Thank you so much Dave for the 5 star review and it is always a pleasure speaking and working with you over the years! Russell Smith

This is the second time I have used Russell to close a mortgage. He has consistently demonstrated expertise, exceptional communication skills, and above all else, a care for our general well-being and benefit. I will continue to use him as...

Reply from Russell Smith and The Dream Team at...

October 3rd, 2025 10:53 AM

Dave, I'm truly grateful for your kind review. It's wonderful to hear that you found my expertise and communication skills consistent in both of your mortgage experiences. Caring for your well-being and ensuring your benefit is at the heart...

Quick reponse time and answered all questions I had which made me more comfortable as a first time home buyer

Working with Olan & his knowledg!

Reply from Olan Carder

October 5th, 2025 08:03 PM

Thank you for your review. I'm glad to know that my knowledge was helpful during our work together. If there's anything else I can assist you with, please feel free to reach out.

Peyton is very informative, professional, and I feel he has my best intrest in mind.

Reply from Peyton Woodall

October 5th, 2025 07:49 PM

Thank you for sharing your feedback, Kirby. I'm pleased to know you found my approach informative and professional. Keeping your best interests in mind is always my priority. Should you have any questions or need assistance in the future, please...

Tony and his staff are very knowledgeable and came up with a tailored solution that was exactly what we needed. The communication throughout the entire process was excellent and we knew exactly what was going ever step of the way.

Reply from Tony Markland

October 5th, 2025 07:28 PM

I'm pleased that you found the solution we developed to be exactly what you needed, Charles. Clear and open communication is something I prioritize, so it's good to know it made a difference for you throughout the process. If you have any further...

Joe, Zack, and Jose made the process easy. The closing went without a hitch. Thank you Joe, Zack,and Jose.

Reply from Joe Jauch

October 5th, 2025 06:19 PM

I'm glad to hear that the process felt easy and seamless for you, Mark. It's great to know that everything went smoothly at closing. Thank you for recognizing the efforts of Zack, Jose, and me. If you ever need assistance in the future, don't...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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