ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,966)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,966)

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5 Star

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Jae was very communicative, patient, and knowledgeable about a variety of lending options and programs. Ultimately, we went with a USDA mortgage that she made feel like a breeze. I was not expecting such an easy process as she worked closely...

Reply from Jae Goess

October 3rd, 2025 08:55 PM

Thank you for your kind words Kassie and it was wonderful to finally meet you in person! ;]. I'm glad that I could assist you and help make the process feel easy. Working closely with Laura to ensure a smooth experience, especially with your...

Jason was helpful and always communicated whenever things were needed to move my loan along. He made himself available to questions or concerns throughout the whole process and was very friendly.

Reply from Jason Inglish

October 3rd, 2025 05:26 PM

Enrique, thank you for taking the time to share your experience. I'm glad you found my communication and availability helpful during your loan process. Ensuring everything moves smoothly and addressing any questions or concerns along the way...

Crystal worked hard. Always direct and to the point. Extremely knowledgeable.

Reply from Crystal Dudley

October 4th, 2025 12:07 AM

Thank you, Ron! You are a joy to work with!

Dan really took care of all issues that come about with my purchasing process. When I became uncertain he made sure I was fully aware of the situation and was always available to talk as needed. I appreciate Dan and his team and would recommend...

Reply from Daniel Opirhory

January 5th, 2026 02:19 PM

Alicia, It was a pleasure to work with you. I'm so thankful for your trust and glad we were a part of your home buying journey! -Dan Opirhory

Matthew Reed was very help with my first time home buyer experience. He always answered my question in very polite manne. Matt explained everything the day before my closing date and asked did i have any question. I wI'll definitely refer Matt...

Reply from Matthew Reed

October 3rd, 2025 03:03 PM

Tim, it was an honor to assist you during your first home-buying experience. I'm thrilled that you felt informed and supported right up until closing day. Your willingness to refer me to your friends and family means a lot, and I'm grateful...

I really enjoyed working with Jae and team, they made the whole process fast and smooth. Jae answered questions promptly and offered great advice.

Reply from Owner

March 24th, 2026 04:33 PM

I'm glad to hear you had such a positive experience, Paelios. Ensuring the process is both fast and smooth is something I strive for, and I'm pleased that my advice and prompt responses were helpful. Should you have any more questions or need...

I really enjoyed working with Jae and team, they made the whole process fast and smooth. Jae answered questions promptly and offered great advice.

Reply from Jae Goess

October 3rd, 2025 08:59 PM

I'm really glad to hear that you had a positive experience Jordon! It was a pleasure working with you and meeting you both on closing day! If there's anything else you need in the future, please feel free to contact me!

Just new to all of this, so there was a lot going on that I didn't understand. Also, I kept getting conflicting advice so I wasn't sure who to trust. Happy with end result.

Andy is responsive and attentive to our needs, and, was with us (literally) every step of the way. He goes above and beyond as a loan officer. I have always reached out to him for our refinance needs and will always in the future- thanks Andy!...

Reply from Andy McManus

October 3rd, 2025 02:04 PM

My absolute pleasure, Kirsten!

Sheri once again knocked it out of the park with this one. We worked with an amazing and very deserving, military family retiring out of Texas and relocating to Virginia.They were able to find their waterfront dream home . Such a fantastic...

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Thank you so much for your kind words! It was a true honor to help such a deserving military family find their dream home on the water. Guiding them through their transition from Texas to Virginia was incredibly rewarding, and I’m grateful...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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