ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Erika Murillo
Erika is easy to work with and was happy to answer any questions we had. 10/10 experience.
Reply from Erika Murillo
October 10th, 2025 01:08 PM
I'm glad you found working with me easy and that all your questions were answered. Providing a smooth experience is important to me. Thank you for sharing your thoughts about your experience with ALCOVA Mortgage.
Tony is extremely helpful, easy to talk to, and makes the whole process effortless for buyers. Highly recommend.
Reply from Tony Markland
October 10th, 2025 01:37 PM
It's encouraging to hear that you found the process effortless, Matthew. I aim to be approachable and helpful, so your recommendation means a lot. If there's anything more I can do for you moving forward, just let me know.
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The loan officers/processers were available for any and all questions. Stewart was patient and made himself available, for needs, question, assistance. I appreciate the time and effort in the help of my home purchase.
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Reply from Stewart Good
October 10th, 2025 03:49 PM
Your feedback is much appreciated, Rebekah. I’m glad to hear that I could assist you with patience and availability throughout your home purchase process. Being there for any questions or needs you had was important to me. If you have any more...
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Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Gloris P
Reply from Owner
March 24th, 2026 04:41 PM
I'm grateful for the 5-star rating, Gloris. Your feedback is much appreciated! xoxo
Very helpful and kept us
Reply from Jae Goess
October 7th, 2025 02:37 PM
I appreciate your feedback Darlene! It's great to know I could be helpful throughout the process. You and Rodney stay amazing, and call me anytime!
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Chris Montgomery, NMLS ID#2296647
Chris was outstanding. Our only issue was with the contracting loan company.
Reply from Chris Montgomery
October 7th, 2025 03:04 PM
Thank you!!
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Nabria Beck
They were great and efficient
Reply from Nabria Beck
October 9th, 2025 09:01 PM
I'm glad to hear that you found the process both great and efficient, Nickos. It's important to me that your experience was seamless. If there's anything more I can do for you, please feel free to get in touch. Your feedback is much appreciated!...
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Consistent communication and better explanations as to who would be communicating with me
Michelle was always quick to respond with updates throughout the home buying process, as well as responding to any questions I had while working with her. She was a huge help and a pleasure to work with.
Reply from Michelle Fix
October 6th, 2025 06:43 PM
I’m glad to hear that you had a good experience. Should any questions arise in the future, please feel free to reach out. Thank you for your kind words and for choosing to work with me at ALCOVA Mortgage!
We had such an amazing experience with Jae! She went the extra mile for us and we had plenty of road blocks along the way and she didn’t let that stop her she just found another way around the situation and she was so happy and pleasant throughout...
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Reply from Owner
March 24th, 2026 04:33 PM
Having the chance to work with you was uplifting, Caitlin. Your kind words and recommendation truly mean a lot. If there’s ever anything else I can assist with in the future, please don’t hesitate to reach out!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance