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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

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Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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  • J
    Jason T W
    Lexington, VA
    Posted on November 13th, 2025 01:30 AM
    Thank you for everything. You were so nice and easy to work with and very helpful!!!
    Reply from Sarah Dudley
    November 17th, 2025 05:27 PM
    I'm grateful for your kind words, Jason. It's important to me that the process is comfortable and supportive, so I'm pleased you found the experience positive. If there's anything more I can assist you with, please don't hesitate to get in...
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  • W
    Walter C J
    Niles, OH
    Posted on November 13th, 2025 12:52 AM
    Made loan process easy to understand and kept me and my wife updated all the way to closing. Helped me and my family to get our dream home possible.
    Reply from Matthew Derrick
    November 16th, 2025 12:54 AM
    I'm pleased to know that the loan process was clear and that you felt well-informed right through to closing, Walter. It's rewarding to hear that I could assist you and your family in achieving your dream of homeownership. If there's anything...
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  • R
    Roberto J S
    Midlothian, VA
    Posted on November 12th, 2025 07:25 PM
    Great communication which made the process a breeze and they work was done quickly.
    Reply from Debi Jacques
    November 13th, 2025 11:54 AM
    Roberto, it was such a pleasure working with you and thank you for taking the time to leave a great review. I'm glad I had the opportunity to help you get into your new home and provide you with the service you expected. Please don't hesitate...
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  • J
    James M G
    Vinton, VA
    Posted on November 12th, 2025 04:42 PM
    The people
    Reply from Jason Helmintoller
    November 17th, 2025 07:11 PM
    Thank you for your feedback. I appreciate your support and look forward to assisting you again in the future.
  • H
    Harsh M
    Lexington, VA
    Posted on November 12th, 2025 02:23 PM
    Helpful advice
    Reply from Sarah Dudley
    November 17th, 2025 06:28 PM
    Thank you for your feedback, Harsh. I'm glad that the advice was beneficial for you. If there's anything else you need or any questions you have, feel free to reach out.
  • E
    Elizabeth A B
    Blackstone, VA
    Posted on November 12th, 2025 02:10 PM
    he was very helpful and answered all of our questions.
    Reply from Tony Markland
    November 17th, 2025 05:48 PM
    Thank you for taking the time to share your experience, Elizabeth. I'm glad I could assist you and answer your questions. If you have any more queries or need further assistance in the future, please feel free to contact me.
  • D
    Deborah H F
    Hays, NC
    Posted on November 12th, 2025 02:09 PM
    Quick road to closing
    Reply from Rebecca Haas
    November 12th, 2025 03:53 PM
    I appreciate your feedback, Deborah. I'm glad to hear the path to closing went smoothly for you. If there is anything else you need or any questions you have in the future, feel free to reach out. It was a pleasure to serve your home loan needs....
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  • C
    Ceres S M
    Matthews, NC
    Posted on November 12th, 2025 12:15 PM
    I did business with Olan for the first time, 10 years ago when I bought my house. He is honest, he is patient, knowledgeable and fast. That is why I decided to do my re-fi with him too. I also want to acknowledge Melissa Ortega the loan processor....
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    Reply from Olan Carder
    November 17th, 2025 03:01 PM
    It's truly satisfying to hear that your experiences over the years have been positive and that you chose to return for your refinance. I appreciate your compliments on my honesty, patience, and efficiency. I'm also glad that Melissa's support...
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  • G
    Gary L S
    Hardy, VA
    Posted on November 11th, 2025 10:41 PM
    Absence of office visits everything was able to be done by email, I'm not very tech savvy but the wife helps me with
    Reply from Evelena Keller-Mullens - ALCOVA Mor...
    November 12th, 2025 01:17 PM
    I'm glad to hear you found the process manageable even without office visits, Gary. It's wonderful that you had support at home to help navigate the emails. If you have any questions or need assistance, please feel free to reach out. I'm here...
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  • J
    Joseph R F
    Hays, NC
    Posted on November 11th, 2025 05:36 PM
    She was very professional and quick
    Reply from Rebecca Haas
    November 11th, 2025 07:11 PM
    I appreciate your kind words, Joseph. It's great to hear that you found my service professional and efficient. If there's ever anything else I can do for you, please feel free to reach out. Thank you for your feedback!
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance