

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Thank you for everything. You were so nice and easy to work with and very helpful!!!
Reply from Sarah Dudley
November 17th, 2025 05:27 PM
I'm grateful for your kind words, Jason. It's important to me that the process is comfortable and supportive, so I'm pleased you found the experience positive. If there's anything more I can assist you with, please don't hesitate to get in...
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Made loan process easy to understand and kept me and my wife updated all the way to closing. Helped me and my family to get our dream home possible.
Reply from Matthew Derrick
November 16th, 2025 12:54 AM
I'm pleased to know that the loan process was clear and that you felt well-informed right through to closing, Walter. It's rewarding to hear that I could assist you and your family in achieving your dream of homeownership. If there's anything...
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Great communication which made the process a breeze and they work was done quickly.
Reply from Debi Jacques
November 13th, 2025 11:54 AM
Roberto, it was such a pleasure working with you and thank you for taking the time to leave a great review. I'm glad I had the opportunity to help you get into your new home and provide you with the service you expected. Please don't hesitate...
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The people
Reply from Jason Helmintoller
November 17th, 2025 07:11 PM
Thank you for your feedback. I appreciate your support and look forward to assisting you again in the future.
Helpful advice
Reply from Sarah Dudley
November 17th, 2025 06:28 PM
Thank you for your feedback, Harsh. I'm glad that the advice was beneficial for you. If there's anything else you need or any questions you have, feel free to reach out.
he was very helpful and answered all of our questions.
Reply from Tony Markland
November 17th, 2025 05:48 PM
Thank you for taking the time to share your experience, Elizabeth. I'm glad I could assist you and answer your questions. If you have any more queries or need further assistance in the future, please feel free to contact me.
Quick road to closing
Reply from Rebecca Haas
November 12th, 2025 03:53 PM
I appreciate your feedback, Deborah. I'm glad to hear the path to closing went smoothly for you. If there is anything else you need or any questions you have in the future, feel free to reach out. It was a pleasure to serve your home loan needs....
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I did business with Olan for the first time, 10 years ago when I bought my house. He is honest, he is patient, knowledgeable and fast. That is why I decided to do my re-fi with him too. I also want to acknowledge Melissa Ortega the loan processor....
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Reply from Olan Carder
November 17th, 2025 03:01 PM
It's truly satisfying to hear that your experiences over the years have been positive and that you chose to return for your refinance. I appreciate your compliments on my honesty, patience, and efficiency. I'm also glad that Melissa's support...
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Absence of office visits everything was able to be done by email, I'm not very tech savvy but the wife helps me with
Reply from Evelena Keller-Mullens - ALCOVA Mor...
November 12th, 2025 01:17 PM
I'm glad to hear you found the process manageable even without office visits, Gary. It's wonderful that you had support at home to help navigate the emails. If you have any questions or need assistance, please feel free to reach out. I'm here...
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She was very professional and quick
Reply from Rebecca Haas
November 11th, 2025 07:11 PM
I appreciate your kind words, Joseph. It's great to hear that you found my service professional and efficient. If there's ever anything else I can do for you, please feel free to reach out. Thank you for your feedback!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance