ALCOVA Mortgage's Cover Image
ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA
Company Logo
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jessica M H
    Blacksburg, VA
    Posted on December 24th, 2025 04:43 PM
    Wally is fantastic!
    Reply from Wally Andrus
    December 29th, 2025 08:13 PM
    Thank you for your kind words, Jessica. I'm glad to know that you had a positive experience. If there's anything else I can assist with, please don't hesitate to reach out.
  • Encompass
    H
    Habib M
    Brambleton, VA
    Posted on December 24th, 2025 04:29 PM
    Ken and his team made the entire process simple, smooth, and stress free. Ken guided us every step of the way with clear communication and genuine care. Highly recommend!
    Reply from Ken Byrne
    December 29th, 2025 08:04 PM
    I'm glad to hear that everything went smoothly for you, Habib. Ensuring a seamless process and providing clear guidance are priorities for me, so it's rewarding to know I could help make it stress-free. Your recommendation means a lot, and...
    read more
  • T
    Ted S
    Posted on December 24th, 2025 03:58 PM
    Jae and her team were a sincere pleasure to work with. This latest transaction was most likely the smoothest process we've ever experienced. Thanks to Jae and her expertise, we were able to obtain the loan package that was perfectly created...
    read more
    Reply from Owner
    March 24th, 2026 04:29 PM
    I appreciate your thoughtful feedback, Ted. ;] I'm glad to hear that the process went smoothly and that I could assist in tailoring the perfect loan package for your needs. Your trust in my team and me is invaluable, and it’s rewarding to know...
    read more
  • J
    Jeremy G
    Posted on December 24th, 2025 02:59 PM
    Jae is amazing and I would highly recommend to anyone who is looking to buy a new house
    Reply from Owner
    March 24th, 2026 04:29 PM
    I appreciate your feedback, Jeremy! It's gratifying to know you had a positive experience, and I'm grateful for your recommendation ;] If you ever need any further assistance or have questions, please don't hesitate to reach out!
  • for
    Kris Meyerhoffer
    Encompass
    S
    Stanley S
    Chesapeake, VA
    Posted on December 24th, 2025 02:31 PM
    He got the job done
    Reply from Kris Meyerhoffer
    December 29th, 2025 08:10 PM
    I'm pleased to hear I was able to get the job done for you, Stanley. If there's anything else you need or any questions you'd like to discuss, feel free to reach out.
  • M
    Mark S
    Posted on December 24th, 2025 01:15 PM
    Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 4 star rating from Mark S
    Reply from Owner
    December 31st, 2025 09:54 PM
    Thank you very much Mark for the great review and that you appreciated our great communication through the process.
  • M
    Mark A S
    Supply, NC
    Posted on December 24th, 2025 01:14 PM
    It was not too overly complicated. Communication was great.
    Reply from Russell Smith and The Dream Team at...
    January 1st, 2026 01:01 PM
    Mark, I'm pleased to know that you found the process straightforward and appreciated the communication. It's important for me to ensure clarity throughout, so your feedback is valuable. If you ever need further assistance or have any questions,...
    read more
  • J
    Jeremy G
    Winterville, NC
    Posted on December 24th, 2025 01:13 PM
    Jae went above and beyond for us and was able to make magic happen in a hetic situation. My family was incredibly blessed to have received her top notch talent and communicatio!
    Reply from Jae Goess
    December 26th, 2025 08:30 PM
    Merry Christmas and congratulations again Jeremy!! Making the process smooth and providing clear communication is important to me. If there's anything more I can do for you now or in the future, please don't hesitate to reach out!! Safe travels...
    read more
  • A
    Aaron C V
    Dover, PA
    Posted on December 24th, 2025 01:06 PM
    Kileen is top notch, very knowledgeable, very understanding and provides excellent communication and customer service.
    Reply from Kileen Sweitzer
    December 29th, 2025 07:20 PM
    Your kind words are much appreciated, Aaron. I'm glad to know that you found my communication and customer service helpful. It's important to me to provide knowledgeable and understanding assistance throughout the process. Thank you for taking...
    read more
  • M
    Marvin E S
    Baltimore, MD
    Posted on December 24th, 2025 12:47 PM
    Excelente experiencia
  • 2981–2990 of 31938
    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Videos
    video
    video
    video
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance