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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
  • for
    Nabria Beck
    Encompass
    D
    Darryl G
    Harrisburg, NC
    Posted on January 5th, 2026 02:55 PM
    It was a pleasure working with the Alcova team (Nabria, Breanna and Ashley). All were very courteous and professional. They marshalled us through the loan process with no major issues. This was an overall very good process for us. Thanks to...
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    Reply from Nabria Beck
    January 8th, 2026 02:56 PM
    I'm grateful for your kind words, Darryl. It was great working alongside Breanna and Ashley to guide you through the loan process smoothly. I'm pleased to know it was a positive experience for you. Wishing you a wonderful New Year as well!...
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  • R
    Ronnie M F
    Evergreen, NC
    Posted on January 5th, 2026 02:38 AM
    Russell and his team have always been great to work with on every one of my projects. I would highly recommend them
    Reply from Russell Smith and The Dream Team at...
    January 6th, 2026 07:11 PM
    Ronnie, I'm really pleased to hear that you have consistently had positive experiences with me and the team on your projects. Your recommendation means a lot and reinforces the importance of maintaining reliable support for every project we...
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  • for
    Chris Waggett
    Encompass
    M
    Mason T P
    Castle Hayne, NC
    Posted on January 5th, 2026 01:15 AM
    Great working with you!!
    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    I'm glad to hear you had a positive experience, Mason. If you ever need assistance in the future, I'm here to help.
  • J
    Jennie C F
    DURHAM, NC
    Posted on January 4th, 2026 05:54 PM
    Sheri was very communicative and seemed to really know her stuff.
    Reply from Sheri Wall
    February 11th, 2026 11:34 PM
    Jennie, thank you so much for your kind words. Clear communication is incredibly important to me, especially during something as significant as home financing. I truly appreciate your trust and am so glad you felt confident throughout the process....
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  • for
    Chris Montgomery, NMLS ID#2296647
    google
    D
    Dlayne
    Posted on January 3rd, 2026 03:41 PM
    Constant communication, easy to follow steps throughout the process making things very easy. Highly recommend.
    Reply from Owner
    April 29th, 2026 02:55 PM
    Daniel, thank you for your kind recommendation. I'm pleased to hear that the communication and process steps were clear and helpful. If you need anything else or have further questions, please don't hesitate to reach out.
  • for
    Chris Montgomery, NMLS ID#2296647
    Encompass
    D
    Daniel L
    Weyers Cave, VA
    Posted on January 3rd, 2026 03:41 PM
    Constant communication, easy to follow steps Throughout the process
    Reply from Chris Montgomery, NMLS ID#2296647
    January 3rd, 2026 05:04 PM
    Thank you, Daniel!! Happy New Year
  • C
    Coby S
    Waynesboro, VA
    Posted on January 3rd, 2026 02:33 PM
    Michelle was incredibly helpful and communicative throughout the entire process. she explained everything clearly and made what could have been a stressful experience feel seamless!
    Reply from Michelle Fix
    January 3rd, 2026 02:54 PM
    I appreciate your kind words, Coby. I'm really enjoyed working with you both and wish you the best in your new home:) If you need any further assistance in the future, just let me know. Thank you again for the opportunity!
  • S
    Shannon D
    Posted on January 3rd, 2026 02:05 PM
    Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Shannon D
    Reply from Owner
    March 24th, 2026 04:27 PM
    I genuinely appreciate your kind words, Stefanie! ;]. It's wonderful to know that my approach helped make your home-buying experience seamless. If you ever need anything in the future, please don't hesitate to get in touch!
  • S
    Shannon D
    Tarboro, NC
    Posted on January 3rd, 2026 02:05 PM
    Great communication and very respo to questions
    Reply from Jae Goess
    January 3rd, 2026 02:40 PM
    I appreciate your feedback, Shannon! I'm glad to hear that you found the communication effective and that I was responsive to your questions. Now lets get you to that closing table! xoxoxox ;] ;]
  • J
    Julie A B
    Washington, NC
    Posted on January 3rd, 2026 12:54 PM
    Jae and her whole team were fantastic.
    Reply from Jae Goess
    January 3rd, 2026 02:41 PM
    Congratulations again on your new home Julie!! I'm grateful for your review. ;] It's reassuring to know that my team and I could provide you with a positive experience. If there's anything else you need, please feel free to reach out anytime!...
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance