ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,948)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,948)

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5 Star

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Awesome communication throughout the entire process

Reply from Jamey Roberts

January 27th, 2026 07:24 PM

Paul, I appreciate your feedback. Keeping communication clear and consistent is something I focus on, so I'm glad it was beneficial to you. If there's anything else you need or have questions about, feel free to reach out.

Graham's availability and willingness to explain anything I had questions about made this process very easy.

Reply from Graham Pruitt

January 27th, 2026 05:54 PM

I'm glad to hear that my availability and explanations helped make the process easy for you, Saksham. It's important to me that clients feel informed and supported throughout. If you have any more questions or need assistance in the future,...

Painless experience. Felt very personalized.

Reply from Olan Carder, NMLS ID#97565

January 26th, 2026 03:42 PM

Thank you for the kind words, Tracy! You are a pleasure to work with throughout the process. You mentioned one of my primary goals: I want every client to feel like a person, not a number! I am so glad you felt that way.

Sherri Smith has received a review with 5 star rating from Barry B

We have had experience with Sherri in the past and she is very honest and can be trusted in every thing she tells you. Alcova is very fortunate to have Sherri as a trusted employee.

Reply from Sherri Smith

January 27th, 2026 03:00 PM

William, I'm grateful for your kind words and continued trust. It's important to me to be open and honest in all my interactions, so it means a lot that you feel this way. Thank you for taking the time to share your thoughts. If there's ever...

Scott was great to work with. He was always available to answer any questions or ease any concerns

Reply from Scott Baldwin

January 27th, 2026 02:35 PM

I'm pleased to hear that you found it easy to work with me, Hayley. Being available to address any questions or concerns is an important part of my service, and I'm glad it made a positive impact on your experience. If there's anything else...

The communication and the preparation and planning it took to accomplish this ! Was great !!

Reply from Ryan Charles

January 27th, 2026 01:16 PM

I'm grateful for your feedback, Pablo. It's rewarding to know that the communication and planning met your expectations. If there's anything else I can assist with, feel free to reach out.

Very stressful. It was worth it I Love Love my Home .

Reply from Vanessa Williams

January 27th, 2026 08:12 PM

I'm glad to hear that despite the stress, you're loving your new home, Latrice. It's good to know the journey was ultimately worthwhile for you. If there's anything more I can do to assist or if you have questions in the future, please feel...

Michelle is awesome! She was always available to answer questions and made this process very smooth. Best house buying experience I have ever had!!!

Reply from Michelle Nuckols

January 30th, 2026 02:37 PM

Thank you Nancy!!! It's been such a pleasure working with and getting to know you :) Hope to see you at dance recitals with our sweet little grand daughters!

Great communication. So nice and fast response

Reply from Tony Markland

January 26th, 2026 05:44 PM

I’m pleased to hear that you appreciated the communication and quick response time, Maria. It's important to me to be accessible and responsive throughout the process. If there's anything more I can do, feel free to reach out.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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