

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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The amount of knowledge he has sets him and his company apart from others. Continuous communication provide me the ability to make informed and refined decisions through the entire process. promote ahead of peers
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Reply from Eli Porr
February 17th, 2026 04:56 PM
Your feedback is greatly appreciated, Robert. I'm glad that my knowledge and communication throughout the process aided you in making well-informed decisions. Ensuring you felt confident and supported at every step is important to me. Don't...
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Excellent customer service
Reply from Sheri Wall, CMA
March 2nd, 2026 03:40 AM
Hakima & Willis - thank you for your feedback, I’m pleased to hear that you had a positive experience with the customer service. If you have any more questions or need assistance in the future, please feel free to contact me.
Such a nice polite and helpful man. Who could ask for anything more!!!
Reply from Glenn Harshman
February 17th, 2026 04:08 PM
It's great to hear your kind words, Heather. I strive to provide helpful and polite service to make the process smooth for everyone. Thank you for your feedback and for trusting ALCOVA Mortgage with your needs.
Brad was helpful, process was
Reply from Brad Waldman
February 17th, 2026 02:54 PM
Thomas, I'm pleased to know that you found the process helpful. If there's anything more you need or any questions arise, feel free to contact me anytime.
Working with Sheri was a great experience. We looked at a lot of houses and she helped run a lot of numbers to get my wife and I into our home. I would 100% recommend her services to anyone looking for a great agent
Reply from Sheri Wall, CMA
March 2nd, 2026 03:39 AM
Sebastian, I'm pleased to hear that you and your wife found my assistance valuable during your home search. Running the numbers and exploring different opportunities is a crucial part of finding the right home, and I'm glad I could support...
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Sally was amazing.
Reply from Sally Wade
February 17th, 2026 09:49 PM
Thank you for your kind words, Jennifer. I'm glad to hear that you had a positive experience. If there's anything else I can assist you with, feel free to get in touch.
Deanna is great to work with! Very informative and responsive to all our questions! She worked hard to get us the best of everything! I will be recommending her to everyone!
Reply from Deanna Johnston
February 17th, 2026 05:28 PM
I'm really pleased you found the experience informative and responsive, Rachel. It's rewarding to hear that my efforts to provide the best possible outcome were appreciated. Thank you for your recommendation. If you ever have further questions...
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Tim is the bomb.. I have work with several agent before but have never meet anyone as good as Tim, he is quick and never leave me hanging at all.. I would recommend him to anyone always And he will always be our number one realto/loan helper...
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Reply from Tim Morrow
February 14th, 2026 01:15 AM
Mia Thank you so much for this — it honestly means more to me than you know. I’m grateful for the trust you put in me throughout the whole process and for letting me be part of such an important time for you. My goal is always to stay on top...
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Josh was easy to reach and if he was out of office he left contacts who would be available. He was always available for questions and explanations were at the level I understold.
Reply from Joshua Morgart
February 17th, 2026 08:43 PM
Thank you for sharing your experience, Donita. It's important to me that my clients have access to answers when they need them, whether I'm available or through someone else. I'm glad the explanations were clear and suited to your understanding....
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Ken is very knowledgable and his staff is very responsive to aide us in getting our refinance done.
Reply from Ken Byrne
February 16th, 2026 06:40 PM
I'm pleased to hear that you found my expertise and the responsiveness of my staff helpful in completing your refinance, Jacob. It's important to me that the process goes smoothly and that you feel supported every step of the way. If you have...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance