

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lindsay provided exceptional service during our refinance. She is incredibly responsive (felt like 24/7 support!) and worked hard to match us with the right underwriters. If you want someone who truly cares about her clients, look no further....
read more
Reply from Owner
March 12th, 2026 04:56 PM
Thank you, Devon! I truly appreciate those kind words and will always look out for your best interests. I am always here for you and will continue to be here for you and your family. Congrats on your new loan!
Lindsay goes above and beyond for her clients. She always sought to understand our needs and matched them perfectly with available underwriters. It felt like she was available to help 24/7. We truly appreciate her care and assistance through...
read more
Reply from Lindsay Frangie - ALCOVA Mortgage
February 24th, 2026 02:43 PM
It's wonderful to hear that you felt supported during your home refinance, Devon. Ensuring I understand and meet my clients' needs is a top priority, so I'm glad that came through in our work together again. I'm always here to assist, no matter...
read more
Appraisal process didnt align with expectations. Wait time for processing and underwriter review didn't align with estimated timeline provided. Loan process in its entirety was advertised as "as quickly as 7 days". Loan review process itself...
read more
Amy and her team were always very helpful including answering any questions I had in a timely manner they went above and beyond all of my expectations. Highly recommend.
Reply from Amy Fuller
October 8th, 2026 03:23 PM
I'm glad to know you had such a positive experience, Mercadise. Meeting and exceeding expectations is something I strive for, so your feedback is very meaningful to me. Should you have any more questions or need help in the future, please feel...
read more
Peyton is the man!
Reply from Peyton Woodall
February 27th, 2026 02:05 PM
I appreciate your kind words, Donald. I'm glad to know you had a positive experience. If there's anything else I can do or if any questions come up in the future, feel free to reach out.
Dan made the whole process a breeze especially being a single mom working full time, he always made the time to explain and discuss different options! Thank you for helping me get my dream home!!
Reply from Daniel Nunes
September 3rd, 2026 03:06 PM
Thank you for the kind words. I truly enjoyed working with you and hope you and the little get all of the enjoyment out of home ownership that you are wishing for! Thank you again for allowing me to be part of it.
I cannot recommend Andrew and the team at Alcova highly enough. From day one, Andrew was extraordinarily proactive, anticipating underwriting needs well before they became urgent. By preemptively communicating what was required, he allowed...
read more
Reply from Andrew Hall
February 24th, 2026 07:47 PM
MANNNNNNNN you're going to make me cry.. Glad I was able to help you guys out! Enjoy the new awesome house! Yall deserve it
Everything was smooth and easy. Things turned out exactly as promise.
Reply from Brad McGehee
February 24th, 2026 07:02 PM
Thank you Mark! Congratulations to you and Caila on your beautiful new home!
Matt has gone above and beyond to make sure I understand the whole process and that I’m comfortable by the time we get off the phone. There have been many times (already) that I have had to call him randomly throughout the day with questions...
read more
Reply from Matthew Reed, NMLS ID#642700
February 23rd, 2026 08:21 PM
Gwen, I'm genuinely appreciative of your kind words. It's important to me that you feel comfortable and informed throughout the process. I'm glad I've been able to address your questions and concerns whenever they arise. Can't thank you enough,...
read more
Lindsay is a true gem in the way that she genuinely cares about helping our fmaily get to the best situation that fits us in our season of life. I have no doubt that she has our best interest in mind. She treats us like friends, not just customers...
read more
Reply from Lindsay Frangie - ALCOVA Mortgage
February 23rd, 2026 03:20 PM
Kevin! YOU ARE MY FRIENDS, never just a customer! I appreciate your kind words and your continued trust in me to always look out for you and your family's best interests. I will always put yall first above everything! I am always here for you...
read more
2461–2470 of 31926
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance