ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,933)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,933)

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5 Star

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Working with Ashley was an absolute pleasure! She is incredibly friendly, approachable, and made what is normally a stressful process feel smooth and manageable. Her knowledge of the mortgage industry is truly impressive. Ashley was always...

Reply from Owner

April 1st, 2026 04:50 PM

I appreciate your warm review, Bruce. I'm truly pleased to hear that you had a positive experience and found the process manageable and smooth. It's important to me to be accessible and informative, ensuring my clients feel supported throughout....

Brad was available 24/7 morning, noon or night. He was always efully engaged and very cheerful. Additionally, he gave a lot of thought on what the best strategy might be for my situation.

Reply from Brad McGehee

April 3rd, 2026 04:07 PM

I'm grateful for your kind words, Carl. Being available and engaged in your process is something I prioritize, and I'm pleased to know it made a difference. It's important to me to thoughtfully consider strategies that best suit each client's...

Unfortunately there were a few issues with the loan and took a lot longer than expected. Brad did help a lot though and made sure that it came through in the end

Reply from Brad Waldman

March 31st, 2026 11:28 PM

Joe, I appreciate you giving me the opportunity to step in and take over for the previous loan officer. Thank you for working with me to find the solutions to get us to the finish line. I know this was a long process for you and I'm happy that...

Nabira was a huge help from the very beginning. She provided practical guidance and clear, step-by-step instructions that made the loan application process much smoother and faster. She took the time to answer all of my questions, followed...

Reply from Nabria Beck

April 3rd, 2026 01:26 PM

Thank you for sharing your positive experience, Ashley. I'm pleased that the guidance and support I offered made your loan application process smoother. It's important to me that I provide clarity and assistance every step of the way, so I'm...

The process was very smooth, and we received timely communication.

Reply from Nabria Beck

April 3rd, 2026 03:57 PM

Thank you for sharing your experience, Kiisha. I'm pleased to know that the process went smoothly and that the communication was timely. If you ever need any further assistance, please don't hesitate to reach out.

Fast, well informed, and thoughtful responses to concerns and questions .

Reply from Olan Carder, NMLS ID#97565

March 31st, 2026 03:12 PM

Thank you for the kind words. We enjoyed working with you guys and look forward to serving you again in the future! I know this property was a dream come true for you, and I was honored to be a part of making that dream a reality!!

Angie was extremely helpful every step of the way. She showed us kindness and patience when we asked the same questions over and over. She was reassuring and kept us informed and updated on the progress.

Reply from Angie LaFon

April 3rd, 2026 05:02 PM

Thank you, Kathi, for sharing your experience. I'm pleased to know that I was able to assist you every step of the way and provide the reassurance and updates you needed. Your questions are always welcome, and it was truly my pleasure to help...

Buying a house can be an overwhelming process but Jason made it as smooth as possible with his knowledge. Jason answered all questions in a quick and timely manner.

Great communication though out the proces. Made every step a breez. Very knowledgeable, Quick to respond. Looking forward to doing more business in the future.

Reply from Adam Jacobs

March 31st, 2026 02:03 PM

It was a pleasure working with you, Tausha! Glad we were able to improve your credit score to make this refinance as impactful for you as possible.

Chris Montgomery, NMLS ID#2296647 has received a review with 5 star rating from A G U

Reply from Owner

April 29th, 2026 02:47 PM

Kaleb, thank you for the stellar rating! I'm pleased to know you had a positive experience with my services at ALCOVA Mortgage. If you have any questions or need assistance in the future, feel free to reach out.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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