

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Eveeything when fast efficient and smoothly !!!
Reply from Deanna Johnston
April 13th, 2026 07:37 PM
I'm happy to hear that everything went fast, efficiently, and smoothly for you, Ethan. It's great to know that the process met your expectations. If you have any more questions or need further assistance, feel free to reach out.
Michelle Fix, NMLS ID#235608 has received a review with 5 star rating from Brad F
Reply from Owner
April 10th, 2026 12:44 PM
Thank you for taking the time to send me a review!
Michelle was very knowledgeable , quick to respond to any and all questions. She was respectful and courteous, and extremelyprofessional. I would absolutely recommend Michelle to anyone looking for a lender. My family and I had a great experience...
read more
Reply from Michelle Fix, NMLS ID#235608
April 10th, 2026 01:08 AM
I'm grateful for your kind words, Brad. It's great to hear that you and your family had a positive experience. Thank you again for the opportunity and I really enjoyed working with you both:) Wishing you many years of happiness as you start...
read more
I cannot recommend Maryam enough! She is a truly multi-talented and insightful person who went above and beyond to help me secure a home loan. I was struggling with a few shortcomings in my application, but Maryam provided excellent, smart...
read more
Reply from Maryam Ghanbari
April 12th, 2026 11:29 PM
It's truly rewarding to hear about your positive experience, Mehrdad. I'm grateful that I could assist you in navigating the home loan process and overcoming the challenges you faced. Your kind words mean a lot, and I'm glad to have been part...
read more
Kelli and her team had great response time to questions and any issues that needed resolving. Everyone was a pleasure to work with. A+!
Reply from Kelli Embler
April 13th, 2026 01:12 PM
Diane, I'm grateful for your positive feedback. It's appreciated to know that you found my team and me responsive and easy to work with. If there's anything else we can do for you, please don't hesitate to reach out.
Russell was great answering any questions I had and helped me get a house. I would highly recommend him if you are considering doing the same.
Reply from Russell Smith and The Dream Team at...
April 10th, 2026 12:15 PM
I'm pleased to hear that I could assist you with your questions and help you secure a house, Paxton. Your recommendation means a lot to me. If there's anything else you need or any further assistance required in the future, please feel free...
read more
Eddie Interiano has received a review with 5 star rating from Alida J
Reply from Eddie Interiano
April 15th, 2025 12:00 AM
Thank you for your 5-star rating, Alida! We appreciate your support and look forward to serving you again.
I feel that Joe is very nice and is knowledgeable, however, my experience fell short with the lack of communication and feeling like i was overlooked during this process. I asked for multiple different options as a first time home buyer and...
read more
Reply from Joe Jauch
April 9th, 2026 04:22 PM
Emma, I apologize you feel this way and there are a lot of responses to your concerns. This was a very difficult loan and we bent over backwards to get you to the closing table. Many of your issues were out of our control. I am happy for you...
read more
Jamey was so helpful during my first home-buying experience! He was so communicative and made the experience a breeze.
Reply from Jamey Roberts
April 13th, 2026 04:12 PM
Jordan, I'm pleased to hear that I could assist you during your first home-buying experience. Making the process smooth and ensuring clear communication is always my goal. If you have any more questions or need further help, feel free to reach...
read more
It has been a very smooth process. Everyone has been kind, very responsive, and questions get answered. I believe how you treat customers represents a company and all of you get 1000%. Very happy with everything.
Reply from Tony Markland
April 13th, 2026 07:39 PM
Kimberly, I'm truly grateful for your kind words and positive feedback. It's appreciated to know that you found the process smooth and our team responsive. Providing great customer service is a priority, and I'm pleased it made a difference...
read more
2001–2010 of 31916
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance