ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Kileen did really phenomenal work with me. She's very responsive. She picked my calls and replied to my texts messages and emails in a timely manner. She's very professional.
Reply from Kileen Sweitzer
April 23rd, 2026 04:23 PM
Christianah, I appreciate your kind words. I'm glad to hear that my responsiveness and professionalism met your expectations. It was a pleasure working with you, and I'm always here to help if you need anything in the future.
He is very knowledgeable of the home buying process and the different players and agencies involved . He provided helpful advise and walked me through the entire process.
Reply from Jason Inglish
April 20th, 2026 12:36 PM
Stacie, I'm pleased to hear that you found my guidance and advice helpful throughout the home buying process. Ensuring you understand each step and the various players involved is important to me, and I'm glad I could support you along the...
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Joe and team do a fantastic job communicating throughout the entire process.
Reply from Joe Jauch
April 23rd, 2026 06:53 PM
Benton, I appreciate your positive feedback. I'm glad that you felt well-informed throughout the process. If you have any further questions or need assistance, feel free to reach out.
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In simplest form ... EVERYTHING
From start to finish she worked hard to make this
Reply from Rebecca Haas
April 20th, 2026 01:17 PM
Robert, I'm grateful for your kind words. It’s great to know that my efforts from start to finish were appreciated. If you need any further assistance, please feel free to reach out. Thank you!
The process was very easy and thorough.
Reply from Raymond Heflin
April 23rd, 2026 03:27 PM
Thank you for sharing your experience, Thomas. I'm pleased to hear that you found the process easy and thorough. If you have any further questions or need assistance, please feel free to reach out.
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Very professional,knowledgable, and extremely accurate on all aspects of closing.
Reply from Sandy Bogese
April 23rd, 2026 07:37 PM
Thank you for your kind words, Jerri. I'm pleased to know that you found my professionalism and accuracy helpful during the closing process. If you have any future needs or questions, please don't hesitate to reach out.
Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Joseph G
Reply from Owner
April 20th, 2026 10:22 AM
Thank you, Joseph, for the perfect rating. I truly appreciate your support and trust in ALCOVA Mortgage!
Jae and her team were exceptional. They communicated extremely well by keeping me informed on every step of the process. I always felt like I was in good hands by her and her team.
Reply from Jae Goess & The Dream Team at ALCOV...
April 20th, 2026 10:23 AM
Welcome to Greenville Joe! I'm grateful for your kind words. It's great to know that you felt well-informed and in good hands throughout the process. My team and I appreciate your trust in ALCOVA Mortgage and are here if you need anything further!...
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Had such a great experience working with Jae! She was super friendly, easy to talk to, and made the whole process feel very simple and stress-free. Not to mention the best rates! :)
Reply from Jae Goess & The Dream Team at ALCOV...
April 19th, 2026 09:28 PM
Congratulations again on your first home Anna!! I'm glad to hear you had such a great experience. It's appreciated to know that I could make the process simple and stress-free for you. If you ever have any more questions or need assistance...
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Jae is amazing! We were ready to close a week before the actual closing date! I am a first time home buyer so she was very helpful with all advise and anything that I needed! I love her (:
Reply from Jae Goess
April 19th, 2026 09:30 PM
Congratulations again on your first home Danielle! It was so nice to finally meet you in person ;]I'm grateful for your kind words. I'm happy to have been able to help you as a first-time homebuyer and that we could get everything ready ahead...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance