ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,925)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,925)

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5 Star

98%

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stewart was great and answered all of my questions in a timely manner.

Jason and his team work great with their customers! Amazing experience as always !

Reply from Jason Helmintoller

May 14th, 2026 03:24 PM

Bradley, I appreciate your kind words and am glad to hear that you had a great experience with me and my team. Your feedback is valued, and we're here to assist you whenever you need.

I begin my home financing process with another company. With that company, in a weeks time, I had no less than 3-4 people calling me and identifying themselves as "my loan officer". A friend suggested I give Russell a call. I did and the rest...

Reply from Russell Smith and The Dream Team at...

May 11th, 2026 02:16 PM

Audrey, I'm thankful for your kind words and for giving me the opportunity to assist with your home financing needs. It's great to know that from our first interaction, you felt supported and understood. I'm also pleased that Amy and the Dream...

Dan and Sherri Melton are extremely professional and are very familiar with the ins and outs of the mortgage company. Will use them again in the future for any other real-estate business and will refer as many as I can. Great people and always...

Reply from Dan Melton

May 14th, 2026 04:13 PM

Thank you for your kind words, James. I'm glad to hear that you found my work with Sherri both professional and positive. Your intention to use our services again and refer others is greatly appreciated. If you ever have any questions or need...

The communication, the process, and overall experience was excellent! I would highly recommend Brandon!

Reply from Brandon Lewis

May 14th, 2026 01:05 AM

Isaiah, I'm happy to hear that you found the communication and overall process excellent. Your recommendation means a lot to me. If there's anything more I can do for you, please let me know.

Made the process simple and easy and great at leeping you updated on the progress

Matthew is an incredibly helpful and knowledgeable individual. I am new to this whole experience and did not know anything at first. He has been patient in answering any questions or concerns I had during this entire process; I have had a lot...

Reply from Matthew Crizer

May 14th, 2026 01:16 PM

Kerrie, I'm thankful for your kind words and happy to have been able to assist you throughout this experience. It's important to me that you feel supported and well-informed, especially with all the questions and details involved. I'm glad...

Yes I would

Reply from Lindsay Calkins

May 14th, 2026 02:51 PM

Cheryl, I'm happy to hear your positive sentiment. If there's anything more you'd like to share or discuss, please don't hesitate to let me know.

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Jarvonna M L

Reply from Owner

May 11th, 2026 02:17 PM

Thank you for the positive rating, Jarvonna. I'm pleased to know that your experience with the Dream Team at ALCOVA Mortgage was great. Russell Smith

Amy anf Judy were great help through the entire process. They both stayed in communication and always reached out if we needed anything. They made this experience as easy for us as possible. Thank you ladies

Reply from Russell Smith and The Dream Team at...

June 4th, 2026 02:10 PM

I'm happy to hear that Amy and Judy were able to assist you throughout the process, Jarvonna. Keeping communication open and making the experience smooth is always our goal. Thank you for sharing your experience with us and congratulations...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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