1st Security Bank Home Lending, Mountlake Terrace, WA
Mountlake Terrace, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
ShyAnne is amazing! Throughout the entire transaction she was very knowledgable, professional, and kind! I would highly recommend her to anyone looking for a home loan!
Reply from ShyAnne Haney
December 31st, 2025 07:56 PM
Thank you so much Andi, I appreciate you trusting me to get this done for you and look forward to working with you in the future!
Terrance made it happen quickly and painlessly. We didn't really know what we were doing, but in 30 days time we had our dream house. Thank you!
We had a very aggressive timeline for the financing portion of our move to Vancouver and Matt and his team made it a seamless and on time process. We were very satisfied.
Reply from Matt Schiefer | Schiefer Group
January 12th, 2026 06:13 PM
I'm glad to hear that the financing process met your timeline so efficiently, Richard. Ensuring a smooth experience is always our aim, and I'm pleased it all came together well for your move to Vancouver. Thank you for your trust in our team...
read more
for
More transparency as bumps developed along the process. Many times I felt that additional paperwork was required, but I didn't necessarily know why. There were several delays in our loan process, extending it from 3-4 weeks to an 8 week process....
read more
Tara careed how things were going and explained to me every step of the way what was happening .
Reply from 1st Security Bank Home Lending Offi...
December 9th, 2025 07:52 PM
I'm pleased to know that my efforts to communicate and explain each step of the process were helpful to you. Caring about my clients' experiences is important to me, and it's great to hear this was reflected in our interactions. Thank you for...
read more
Terence was Speedy on his responses and the process was very easy.
there is no option to select awesome for how awesome shy is. She helped us and made everything. Painless and seamless cannot express our overall gratitude to how wonderful she is to work with
Reply from ShyAnne Haney
December 31st, 2025 07:56 PM
Ahhh, I loved that I got to help you guys get into your beautiful home! You dont know how much it means that you always trust me to help you!
It seemed so easy. Communication was great. Loved that I could do all but the closing online.
Reply from Sheena Brown
December 8th, 2025 04:05 PM
Hi Tawnie!
We appreciate your review! So glad it was a great experience for you, and we are so happy for you! Cheers!
Matt and Amy were very helpful. They worked with us up front to explore several loan options and were super quick turning around a pre-approval. As the application progressed to underwriting and funding, Amy was great about communicating progress...
read more
Shy kept us informed every step of the way making the entire process seamless. She was always available for any questions, explained everything thoroughly, and was a pleasure to work with.
Reply from ShyAnne Haney
March 30th, 2026 05:53 PM
Thank you for always trusting me with your home lending, even when you move away from us! Please let me know what else I can do for you or if you know anyone that I can help! Love the beautiful new house!
661–670 of 11502
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved “in-house,” cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, “WOWED” customers.
1st Security Bank was rated the #1 bank based in Washington State with over $100 million in assets by Banker's Caddy, an independent bank rating agency in St. Louis, Missouri; was named one of the top 200 Healthiest Banks in the U.S. by DepositAccounts.com in 2014, 2015 and 2016; was named a finalist in its class in the Puget Sound Business Journal's 2015, 2016 and 2017 Washington's Best Workplaces contests; was named one of 34 "Bank and Thrift All Stars" by Sandler O'Neill, and is a repeat recipient of the Raymond James Community Bankers Cup Award.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.