Clay Payne
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Dedicated to customer service!
Reply from Clay Payne
May 12th, 2025 12:27 PM
I appreciate your kind words and recognition of my dedication to customer service. It was a pleasure assisting you through the process. If there's anything more I can do for you, please feel free to reach out.
Clay was professional, knowledgeable , and just overall extremely helpful from start to finish. He made the experience smooth and enjoyable.
Reply from Clay Payne
May 11th, 2025 12:28 PM
I'm thrilled to hear that your experience was smooth and enjoyable. It was a pleasure assisting you, and I appreciate your kind words about my professionalism and knowledge. Thank you for your feedback!
Great communication every step of the way!
Reply from Clay Payne
December 13th, 2024 02:31 PM
I'm thrilled to hear you had a positive experience with our communication process, Laura. Your feedback is greatly appreciated. It was a pleasure working with you and I'm here if you need anything in the future. Thank you for choosing Highlands...
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Commutation And knowledge clay was a pleasure to work with.
Reply from Clay Payne
December 12th, 2024 01:05 PM
I'm thrilled to hear you had such a positive experience, Michael! It was truly a pleasure working with you as well. I strive to make the process informative and streamlined for everyone I work with. Your feedback is greatly appreciated and...
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The whole process was absolutely amazing. We were so blessed to have found Clay at Highland Mortgage. From Start to finish I couldn't be happier. If you are looking for a company that is very professional and so easy to work with call Highland...
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Reply from Clay Payne
December 9th, 2024 11:17 AM
Thank you so much for your glowing review, Kristen! I'm thrilled to hear about your positive experience with Highlands Residential Mortgage, Ltd. It was a pleasure to assist you throughout the process, and I'm delighted to know you found my...
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The determination to find a way to make it happen against unforeseen circumstances. Clay works hard for get his clients.
Clay was great, even came to closing. My clients loved him
Not knowing what's going on with all the documents that is needed..
ClayPaine did,took time with us
Clay at Highlands did a great job of keeping us posted every step of the way.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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