Top 5%
Clay Carroll at CrossCountry Mortgage
Originating Branch Manager | NMLS #513125
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Every step of this process was full of support and encouragement. We were not only given all the information needed to purchase our home but the education in how to be financially successful moving forward. The team is great at communication...
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Every step of this process was full of support and encouragement. We were not only given all the information needed to purchase our home but the education in how to be financially successful moving forward. The team is great at communication...
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Reply from Clay Carroll
November 18th, 2024 02:15 PM
Heather, your feedback truly made my day. It's fantastic to know that you felt fully supported and educated throughout the entire home buying process. My team and I always aim to communicate effectively and work swiftly and accurately to ensure...
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Clay was great to work with. He is responsive and knowledgeabl. He took the time to understand our unique needs and genuinely cared about our preferences and success .
Reply from Clay Carroll
November 15th, 2024 11:35 PM
Hi Jhasmine, I'm thrilled to hear such positive feedback! It was a pleasure to understand your unique needs and work towards your preferences and success. At CrossCountry Mortgage, LLC, we strive to provide responsive and knowledgeable service....
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Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Patrick H
Reply from Owner
December 13th, 2024 07:23 PM
Patrick, great catching up again last week and hope things are settling in nicely for you in the new home! Thank you again for the opportunity to be a part of such a big milestone in your lives!
Consistent, quality service. You and your team made a potentially stressful situation as pain free and transparent as possible.
Reply from Clay Carroll
November 15th, 2024 05:29 PM
Hi Patrick, Thank you so much for your kind words and the perfect rating. We are thrilled to hear that we could make the process less stressful for you. At CrossCountry Mortgage, we always aim to provide consistent, quality service and transparency...
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Clay and his team were always on top of everything and communicated with us very well.
Reply from Clay Carroll
November 3rd, 2024 07:42 PM
I'm glad to hear that you had a positive experience with our team, Abigail. Your feedback is greatly appreciated. Our goal at CrossCountry Mortgage, LLC is to keep our clients informed and make the process as seamless as possible. Look forward...
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As first-time home buyers Clay did an excellent job educating us on the home buying process and gave us great advice along the way.
Reply from Clay Carroll
October 27th, 2024 03:27 PM
I'm thrilled to hear that you found our time together beneficial, Tyler. It's fantastic that you felt well-informed throughout your home buying journey - that's always my goal. Your positive feedback truly means a lot to me. If you ever have...
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Clay and his team were professional, ultra responsive, and took the stress out of the process. Highly recommended.
Reply from Clay Carroll
October 24th, 2024 01:04 PM
Zackary, I'm thrilled to hear that you found our team professional and responsive, and that we could help alleviate some of the stress commonly associated with the mortgage process. Your 5-star review means a lot to us at CrossCountry Mortgage,...
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Clay and his team explained our options in depth and helped us make an informed decision on our mortgage product. They were also very good at following up to make sure we had submitted the needed documents in time to reach our target closing...
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Clay and his team explained our options in depth and helped us make an informed decision on our mortgage product. They were also very good at following up to make sure we had submitted the needed documents in time to reach our target closing...
read more
Reply from Clay Carroll
October 22nd, 2024 02:45 AM
Thanks for the feedback, Oscar! I'm glad to hear that you found our communication effective and appreciated the efforts of our team to keep you informed and on track. It's our goal to make the mortgage process as smooth and understandable as...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Home Building Association of Richmond
- Richmond Association of Realtors
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 513125
Hobbies
- Fishing
- Golf
- Duck Hunting
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095