
Cindy Smith
Branch Manager - Loan Officer | NMLS # 221209

Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best ... Show More
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Reviews from Web
HER FAITH AND BEING HONEST WITH ME
Reply from Cindy Smith
March 22nd, 2023 02:29 PM
Ronette, it was such a pleasure to assist you with your mortgage loan. You are such a joyful, positive person and bring so much happiness to everyone you come in contact with. Thank you for the sincere card you gave me at closing, I have shared...
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Cindy and her team were highly recommended by our realtor and they lived up to their reputation. Cindy and her team were super responsive and quickly started working on our loan. Thanks Cindy and team!
Reply from Cindy Smith
September 8th, 2022 04:15 PM
Veronica - Thank you so much for the nice comments and taking the time to complete the review of our service. You were so prompt with all of the documentation, which makes the process so much more efficient. It was our pleasure to assist you...
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Great communication.
Reply from Cindy Smith
August 18th, 2022 03:36 PM
Thank you Keith for taking the time to complete the review of our service! It was such a pleasure to meet you and Gina at closing. We really appreciate ya'll selecting us to be your lender. Enjoy your new home!
Easy to follow directions and timely communications.
Reply from Cindy Smith
August 9th, 2022 04:44 PM
Thank you for taking the time to complete the survey. I appreciate the nice comments. It was our pleasure to assist you with your mortgage loan. And, thank you for being so prompt with all of the documentation requested. This makes everything...
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Cindy was always available for any of our questions no matter the time. He advice and explanations made it so much easier for us to understand to make a sound decision. She followed the process until closing. She was amazing.
Reply from Cindy Smith
June 18th, 2022 03:52 PM
Crystal, thank you so much for taking the time to complete the survey of my service. It was my pleasure to assist you and Raul on the purchase of your "forever home". It was an honor for me to work with you both, and thank you for your service...
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Great communication and response time to my questions. And able to close faster than 30 days.
One thing I missed was the binder with all the information together. I’d really like that.
Reply from Cindy Smith
April 14th, 2022 02:29 PM
Thank you for the nice comments Cody. It was our pleasure to assist you with your mortgage loan once again. The Binder is prepared and will be sent to you!! So glad you like the Binder!! I hope you and your family enjoy your new home!
Easy to work with! Clear description of documents needed! And patient, we had a lot going on while trying to refinance and she helped us so much!
Reply from Cindy Smith
March 5th, 2022 08:07 PM
Thank you for the nice review Jennifer! It was my pleasure to assist you and Kevin once again. Thank you for trusting me with your refinance!
Everyone was so sweet and so very helpful through this stressful process.
Reply from Cindy Smith
February 15th, 2022 05:55 PM
Natha, It was our pleasurre to work with you once again. We wish you all the best with your new home. You are always so wonderful to work with. Enjoy your new home and stay in touch. All the best!
Great service.
Reply from Cindy Smith
January 27th, 2022 12:51 AM
Thank you Aaron for allowing us to assist you with your refinance. It is always a pleasure to help a customer save money! And thank you for your service to our Country!
Personal attention to my mortgage application and process
Intelligent observation and direction from Ms Smith
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About
Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best loan program for their needs as well as a successful and consistent loan experience. Our history of growth and stability through market fluctuation is due in large part to our strength, flexibility and high volume of new and repeat business.
Products & Services
Mortgage Loan Officer
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Year Started
1986
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 221209
Gallery

Disclaimer
Texas Consumer Complaint Disclosure Statement
Contact Information
Corporate Address:
Hometrust Mortgage Company
5353 W. Alabama, Suite 500
Houston, Texas 77056
Corporate Phone: (713) 369-4000
Corporate Email: info@hometrust.com
NMLS: 149932 (www.nmlsconsumeraccess.org)
Equal Housing Opportunity
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law.
Licenses
Hometrust Mortgage Company conducts business only in the following states:
Alabama
Consumer Credit License #21469
(Other Trade Names: Home Mortgage of America, Inc )
Colorado
Mortgage Company Registration
(Other Trade Names:None)
Florida
Mortgage Lender Servicer License #MLD791
(Other Trade Names: Home Mortgage of America, Inc )
Georgia
Mortgage Lender License #24278
(Other Trade Names: HT Mortgage Company)
New Mexico
Mortgage Loan Company License #03476
(Other Trade Names: None)
Tennessee
Mortgage License #113075
(Other Trade Names: Home Mortgage of America, Inc )
Texas - SML
Mortgage Banker Registration
(Other Trade Names: None)
Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company.
Texas Consumer Complaint Disclosure Statement
HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV.
THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.