Cindy Smith
Branch Manager - Loan Officer | NMLS # 221209
Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best ...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cindy was great! She helped me through the entire process and answered my many questions.
Reply from Cindy Smith
May 4th, 2026 10:41 PM
Meredith, thank you for kind review! You were such a joy to work with! It was my pleasure to assist you with your mortgage loan. I hope your have many years of happiness in your new home!
It was always available to answer questions and responded in a very quick and timely manner. Which was always appreciated
Reply from Cindy Smith
March 7th, 2026 05:09 PM
Thank you JT and Stephanie for the kind review. It was my pleasure to assist you with the financing of your lovely new home in Texas! Enjoy
I'd highly recommend Cindy Smith for any loan needs! She has exceptional communication skills, keeping us inforned every step of the way. She is knowledgeable, responsive, and truly committed to making the experience smooth and stress-free....
read more
Reply from Cindy Smith
February 26th, 2026 04:55 PM
Thank you Laura for the kind review of my service. It was my pleasure to assist you on your refinance. You and Gary were both great to work with. I appreciate your promptness as it helps the process go smoothly. Hopefully interest rates will...
read more
Cindy is knowledgeable, responsive, and professional .
Reply from Cindy Smith
February 26th, 2026 05:07 PM
Thank you Keri for the kind review of my service. It is always a pleasure to work with you on our mortgae needs. Until the next one!!
The process was absolutely seamless and Cindy and her team were a blessing throughout the entire process.
Reply from Cindy Smith
February 26th, 2026 05:06 PM
Thank you for the nice review. It was my pleasure to work with your sweet family on the purchase of your home!
Cindy and her team made it super easy to work with them. The whole process went very smoothly . Everyone was on top of everything to make sure we close on time. Thank you again for such great experienc.
Reply from Cindy Smith
June 11th, 2025 01:49 PM
Janine, it was my pleasure to assist you and Sam with the financing of your first home purchase. I especially enjoyed meeting your lovely family at closing. Thank you for the kind words about my team and our service. We do strive to make sure...
read more
Great support And communication. Readily available for questions.
Reply from Cindy Smith
June 11th, 2025 01:42 PM
Alex, thank you for taking the time to leave a review of my service. I really enjoyed working with you and Brittany. It is always a pleasure to work with a veteran. Thank you for your service to our Country and enjoy your lovely new home.
read more
Cindy was a great communicator and always made my calls a priority
Reply from Cindy Smith
January 14th, 2025 09:39 PM
Joy, thank you for the kind review of my service. It was such a pleasure to work with both you and Mark on the purchase of your home. I appreciate your trust in me. Please stay in touch and let me know if I can be of assistance in the future....
read more
Cindy was super awesome! She worked on a tight timeline and did everything she could to make sure we were able to close. I would highly recommend Cindy and her team.
Reply from Cindy Smith
November 18th, 2024 04:25 PM
Shannon, Thank you so much for taking the time to complete the review of my service. I appreciate the kind words and comments. You and Rick were both great to work with and very responsive to the items needed for a quick closing! Thank you...
read more
Can't thank Cindy enough! Cindy was always patient and kind when we were confused or had missed signing one of the 8000 items you have to sign lol.
Reply from Cindy Smith
November 18th, 2024 04:28 PM
Thank you for taking the time to complete the review of my service. The mortgage process can be confusing with all of the documents needed and compliance forms. Glad we could help with making the process as smooth as possible. Thank you for...
read more
10 of 171
About
Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best loan program for their needs as well as a successful and consistent loan experience. Our history of growth and stability through market fluctuation is due in large part to our strength, flexibility and high volume of new and repeat business.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
141
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1986
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 221209
Gallery
Disclaimer
Texas Consumer Complaint Disclosure Statement
Contact Information
Corporate Address:
Hometrust Mortgage Company
5353 W. Alabama, Suite 500
Houston, Texas 77056
Corporate Phone: (713) 369-4000
Corporate Email: info@hometrust.com
NMLS: 149932 (www.nmlsconsumeraccess.org)
Equal Housing Opportunity
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law.
Licenses
Hometrust Mortgage Company conducts business only in the following states:
Alabama
Consumer Credit License #21469
(Other Trade Names: Home Mortgage of America, Inc )
Colorado
Mortgage Company Registration
(Other Trade Names:None)
Florida
Mortgage Lender Servicer License #MLD791
(Other Trade Names: Home Mortgage of America, Inc )
Georgia
Mortgage Lender License #24278
(Other Trade Names: HT Mortgage Company)
New Mexico
Mortgage Loan Company License #03476
(Other Trade Names: None)
Tennessee
Mortgage License #113075
(Other Trade Names: Home Mortgage of America, Inc )
Texas - SML
Mortgage Banker Registration
(Other Trade Names: None)
Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company.
Texas Consumer Complaint Disclosure Statement
HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV.
THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.