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Chris Russo at Waterstone Mortgage NMLS #2323...
Loan Originator
With over 30 years in the mortgage industry, Chris Russo is committed to exceptional service and smooth closings. A top producer for many years, he specializes in crafting tailored financial solutions, from first-time homebuyer loans to VA,... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
was done step-by-step was very helpful and explaining paperwork
Reply from Chris Russo
November 4th, 2025 03:18 PM
It's great to hear that the step-by-step assistance and explanations of the paperwork were helpful for you, Cynthia. Making the process clear and manageable is always my aim. If there's anything else you need or more questions come up, you're...
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Chris and the waterstone mortgage team is very helpful and helps with answering any questions you may have. They try their best to get you the most affordable price for your home. As long as you have access to all your documents. Your process...
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Overall experience was great. Chris was always available for questions and made the process very easy.
Reply from Chris Russo
November 3rd, 2025 03:51 PM
I'm glad to hear your experience was positive and that I could make the process straightforward for you, Jessica. Being available to address any questions is important to me, so it's good to know that it made your experience smoother. If there's...
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Chris and the Waterstone team got me the best loans and interest rates for a first time homebuyer. They're excellent at communicating and got everything done in a time-efficient way. Highly recommended.
Reply from Chris Russo
October 30th, 2025 03:54 PM
Jonathan, I'm pleased to hear that your experience as a first-time homebuyer was so positive. I'm glad I could help secure the best loans and interest rates for you. Effective communication and a smooth, timely process are always priorities...
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The day of closing was very stressful.
Reply from Chris Russo
October 15th, 2025 03:59 PM
I'm sorry to hear that closing day was stressful for you, Linda. It's my goal to make the process as smooth as possible, so I truly value feedback like yours to help improve the experience for clients in the future. If you have any specific...
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Chris was not timely in providing updates regarding Interest rates. He wasn't aware we were scheduled to close on 10/2. Didn't receive final closing numbers until 2 minutes before closing (REQUIRED 2 DAYS before closing. Last minute changes...
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Reply from Chris Russo at Waterstone Mortgage ...
October 6th, 2025 09:16 PM
Mr. Weber,
Thank you for your feedback, I’m sorry to hear that your experience did not meet your expectations. I strive to provide the best service possible and would love the opportunity to understand your concerns better. Please feel free...
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Made the housing process smooth.
Reply from Chris Russo at Waterstone Mortgage ...
October 3rd, 2025 03:32 PM
Amanda
Thank you for the nice words, I will always help you and Jerome with any future needs.
Congratulations :)
call anytime with questions.
Chris
Everyone at water stone made this whole experience awesome! We are very greatful and love our new home! Chris and his team are the best!!!
Reply from Chris Russo at Waterstone Mortgage ...
October 3rd, 2025 03:33 PM
Jerome
You guys were perfect customers and you deserve a beautiful home, please let me know if I can ever help you in the future.
Invite me to the house warming party
thanks again
Chris
Chris and his team are the best !!! We love our new home !!! They made this process easy !!!
Waterstone Mortgage and Chris did an amazing job during the process.
Reply from Chris Russo at Waterstone Mortgage ...
September 22nd, 2025 03:04 PM
Thank You Martin, I so glad you busted your butt to get those things repaired... Hope you love your new home if you ever need anything please call.
Remember I will do your refinance later down the road..
Congratulations
Chris
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About
With over 30 years in the mortgage industry, Chris Russo is committed to exceptional service and smooth closings. A top producer for many years, he specializes in crafting tailored financial solutions, from first-time homebuyer loans to VA, FHA, conventional, jumbo, and construction loans. Known for proactive communication and cost-effective options, Chris takes pride in making the home financing process seamless. Passionate about helping clients achieve their homeownership goals, Chris is always available to guide you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
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Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #232394
Disclaimer
New Mexico Mortgage Loan Company Branch License.Arizona Mortgage Banker Branch License #0124432. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions