Chris Ames
Branch Manager - NMLS 87740
California State University, Fullerton
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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They made it fun and easy to get a home
Reply from Chris Ames
June 29th, 2026 07:15 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Chris and my agent went through the numbers and came up with different options for the house, both of them found the best way to get this done.
Reply from Chris Ames
June 29th, 2026 07:15 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Chris was great right from the start. Very honest and right up front but very mannered and professional. Chris was always responsive with emails and phone calls timely. Seems once others from the company were involved, that's when things started...
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Reply from Chris Ames
June 29th, 2026 07:15 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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The team... the FAMILY... at NAF, is what made the experience great. From Chris Ames on down. The entire process felt like I had friends and family championing for MY best outcome. Never unavailable, never flinching, constantly engaged... and,...
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Reply from Chris Ames
June 29th, 2026 07:15 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Chris was fantastic as our mortgage guy, breaking things down simply and always being just a call away to sort out any snags. He also kept in touch with our realtor and everyone else involved, making the whole process smooth for me and my wife....
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Reply from Chris Ames
June 29th, 2026 07:15 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Being upfront about what to expect, quickly answering questions, making it clear what I need to do.
Reply from Chris Ames
June 29th, 2026 07:15 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Easily accessible and relatable in all our conversations.
Reply from Chris Ames
June 29th, 2026 07:15 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
He called me 6 seconds after I sent an inquiry! He quickly calculated our best financing and incredible interest rate. He was warm and friendly and made the process so easy. Highly recommend him as a professional and very decent person too!...
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Reply from Chris Ames
June 29th, 2026 07:15 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Chris is not only an expert but takes the time to share his knowledge and really educated me as a first time home buyer. Chris is very responsive and kind
Reply from Chris Ames
June 29th, 2026 07:15 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
The overall lack of organization and untimeliness was extremely frustrating. We were repeatedly asked for the same documents (even after uploading them to the provided portal). Promised dates were missed despite being told the specialty was...
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Reply from Chris Ames
June 29th, 2026 07:15 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Qualified Mortgage Pre-Approvals
Non-QM
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Specialities
Home Purchase
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Education
- California State University, FullertonBusiness Administration / FinanceBachelor of Arts (BA)
Addresses and Serving Areas
Primary Serving Area
Year Started
2025
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 87740
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing