

Top 5%
Guild Mortgage - Cheryl New
Branch Manager

Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower:... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Going through this process, I had a lot of questions. Everyone at Guild on Cheryl New's team was always available and willing to talk making the process streamline and efficient.
Reply from Cheryl New
May 25th, 2026 02:00 PM
Eric, I'm pleased to know that my team and I at Guild Mortgage were able to address your questions and make the process efficient for you. Your feedback about our availability is greatly appreciated. If you have any more questions in the future,...
read more
Working with Guild Mortgage was one of the best decisions I've made during my home buying journey. From start to finish, their team went above and beyond to make what can often be a stressful process feel smooth, clear, and even exciting.They...
read more
We had an absolutely fantastic experience with Guild Mortgage! Cheryl and Melissa were incredible to work with from start to finish. They were fast, efficient, and kept us in the loop every step of the way, which made the entire home-buying...
read more
Reply from Cheryl New
May 4th, 2026 02:05 PM
Kristin, I'm glad to hear that you had such a positive experience with us at Guild Mortgage. It's great to know that Melissa and I could make your home-buying journey smooth and stress-free by keeping you informed and addressing your questions...
read more
Guild Mortgage - Cheryl New has received a review with 5 star rating from Carly E
and her team handled the whole process with efficiency and professionalism. We definitely work with her again!
Reply from Cheryl New
April 27th, 2026 02:12 PM
I'm happy to hear that you found the process efficient and professional, Carly. It would be a pleasure to work with you again in the future. If you have any questions or need further assistance, feel free to reach out.
Expertise provided and exceptional communication!
I do have other clients coming soon!
Reply from Cheryl New
April 27th, 2026 02:37 PM
Thank you, Clay, for highlighting the expertise and communication you experienced. I'm grateful for your trust and look forward to assisting your future clients with the same level of service.
Top-notch service. They anticipated challenges before they happened and handled everything with professionalism and ease. Smooth, stress-free, and exactly what you hope for in a mortgage experience.
Reply from Guild Mortgage - Cheryl New
April 23rd, 2026 02:14 PM
Thank you so much for your kind words, Amanda. I'm pleased to hear that you found the service smooth and stress-free. Anticipating challenges and providing a professional experience is always my goal. If you ever need anything else, feel free...
read more
Cheryl is well-versed in her work and an absolute joy to work with. She is quick to answer questions. Although guild is a large entity, working with Cheryl's team provided a small-town feel where i was not reduced down to just a number. They...
read more
Reply from Cheryl New
April 7th, 2026 02:05 PM
I'm grateful for your feedback, Christopher. It's rewarding to know that the process felt smooth and personal for you. Providing a supportive and communicative experience is always my priority. If you ever have more questions or need further...
read more
Fantastic experience
Reply from Cheryl New
April 6th, 2026 05:33 PM
I'm truly glad to hear you had a fantastic experience, Jannie. If you have any more questions or need assistance with anything else, please don't hesitate to let me know.
Guild Mortgage - Cheryl New has received a review with 5 star rating from Randy M
21–30 of 363
About
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower: buying homes without fully understanding my loan, my options, or how things like credit and debt-to-income could impact my rate. That experience shaped how I serve clients today.
With more than 30 years of experience in real estate, banking, and finance, I guide clients through the mortgage process with clarity, care, and strategy.
Faith. Family. Financing Done Right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA, USDA, Jumbo, Double and Singlewide Manufactured Homes and Homes on Ag Exempt Property
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Awards
Best of Erath Coun...
Best of Erath Coun...
Best of Erath Coun...
View All
Disclaimer
I am authorized to do business in the state of Texas.; NMLS ID: 218555; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.