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Guild Mortgage - Cheryl New - Branch Manager  in Stephenville, TX
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Guild Mortgage - Cheryl New

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Branch Manager

Guild Mortgage - Lampasas
Hi! I'm Cheryl New. I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower:... Show More
Guild Mortgage - Lampasas
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    Kye A
    Gorman, TX
    Posted on October 14th, 2024 01:41 PM
    Yall awesome
    Reply from Cheryl New
    October 24th, 2024 01:41 PM
    Kye, I'm thrilled to hear that you had such a positive experience with your Streamline Refi! Your 5-star review is much appreciated. I'm glad I could provide service that you found awesome. Thank you for choosing Guild Mortgage. Looking forward...
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    Lane K
    Austin, TX
    Posted on October 8th, 2024 01:02 PM
    Things went fairly smoothly, it wasn't a whole lot of pain on my end.
    Reply from Cheryl New
    October 18th, 2024 01:06 PM
    I'm thrilled to hear that you had a smooth experience with your loan purchase, Lane! At Guild Mortgage, we strive to make the process as painless as possible for our clients. Your 5-star rating is greatly appreciated and encourages us to continue...
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    Timothy P
    Tolar, TX
    Posted on October 4th, 2024 12:04 PM
    The loan process was easy to understand, and the team was always there to answer any questions I had or last-minute changes that I requested.
    Reply from Cheryl New
    October 14th, 2024 12:05 PM
    I'm thrilled to hear that you found our loan process easy to understand, Timothy. It was great working with you and I'm glad my team and I were able to assist with any queries and alterations you needed. Your positive feedback means a lot to...
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    Amin B
    Leander, TX
    Posted on September 17th, 2024 03:52 PM
    Because all the staff were nice people
    Reply from Cheryl New
    September 27th, 2024 03:53 PM
    Amin, it's wonderful to hear that you had a positive experience with our staff at Guild Mortgage. We pride ourselves in providing top-notch service, and your 5-star review reaffirms that commitment. We appreciate your trust in us for your refinance...
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    Cherilyn P
    Leander, TX
    Posted on September 11th, 2024 03:39 PM
    I felt like Cheryl and her team listened to what I was trying to do, kept on top of things in a timely manner and the lines of communication were very open. I can honestly say this is the best experience I have ever had in taking out a loan....
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    Reply from Cheryl New
    September 21st, 2024 03:40 PM
    Dear Cherilyn, thank you so much for taking the time to leave this excellent review. We really appreciate your business. I'm glad to hear that you felt listened to and that you had a positive experience with our team. We work hard to meet expectations...
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    Kelly M
    De Leon, TX
    Posted on September 7th, 2024 08:19 PM
    So easy to work with and really helped us stay on top of everything to make the closing go smoothly. Would highly recommend!
    Reply from Cheryl New
    September 17th, 2024 08:23 PM
    So thrilled to hear about your smooth closing, Kelly! It was a pleasure working with you on your purchase. Your recommendation means a lot to me. Thank you for your kind words and for taking the time to share your experience with Guild Mortgage....
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    Rubben K
    De Leon, TX
    Posted on September 7th, 2024 12:47 PM
    Great customer service.
    Reply from Cheryl New
    September 17th, 2024 12:51 PM
    I'm thrilled to know you found my customer service great, Rubben. This kind of feedback motivates me to continually provide the best service at Guild Mortgage. If you have any other needs related to your recent purchase, don't hesitate to reach...
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    Tammy
    Posted on September 6th, 2024 07:21 PM
    Cheryl New and Team with Guild Mortgage are a rockstar team. They provided me all the available options for my specific situation and helped guide me throughout the process. I highly recommend them and if needed again they would be the ones...
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    Reply from Owner
    April 1st, 2025 10:17 AM
    We are thrilled to hear about your excellent experience with Cheryl New and her team at Guild Mortgage. Providing personalized options and guidance is something we strive for, and we're glad they met your expectations. Thank you for your high...
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    Tammy S
    Granbury, TX
    Posted on September 3rd, 2024 05:24 PM
    Great team to work with. Professional and informative throughout the entire process.
    Reply from Cheryl New
    September 13th, 2024 05:26 PM
    I'm thrilled to hear you had such a positive experience with us, Tammy. Being professional and informative is always our goal during the purchase journey. Your five-star review means a lot to me and the entire team here at Guild Mortgage. Thank...
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    Robert W
    Posted on August 27th, 2024 12:20 PM
    Guild Mortgage - Cheryl New has received a review with 5 star rating from Robert W
    Reply from Owner
    April 1st, 2025 10:18 AM
    We are thrilled to receive your perfect rating and appreciate your kind words about Cheryl New and Guild Mortgage. Your satisfaction is our top priority, and we are delighted to know you had a positive experience. Thank you for your feedback...
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    About
    Hi! I'm Cheryl New. I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower: buying homes without fully understanding my loan, my options, or how things like credit and debt-to-income could impact my rate. That experience shaped how I serve clients today. With more than 30 years of experience in real estate, banking, and finance, I guide clients through the mortgage process with clarity, care, and strategy. Faith. Family. Financing Done Right.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Conventional, FHA, VA, USDA, Jumbo, Double and Singlewide Manufactured Homes and Homes on Ag Exempt Property
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
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    Time Zone

    Central Standard Time (CST)
    Awards
    Best of Erath County 2023
    Best of Erath Coun...
    Best of Erath County 2024
    Best of Erath Coun...
    Best of Erath County 2025
    Best of Erath Coun...
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    Disclaimer
    I am authorized to do business in the state of Texas.; NMLS ID: 218555; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.