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Guild Mortgage - Cheryl New
Branch Manager
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower:... Show More
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8 AM to 5 PM
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Reviews from Web
The service was quick, efficient, extremely courteous and helpful. I would recommend to anyone at anytime.
Reply from Guild Mortgage - Cheryl New
June 25th, 2025 05:28 PM
I'm thrilled to hear that you found the service quick and efficient, Jason. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for choosing Guild Mortgage, and please let me know if I may be of assistance to you...
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Did a great job updating during the process and communication was on point!
Reply from Guild Mortgage - Cheryl New
June 25th, 2025 05:32 PM
I'm thrilled to hear that you were satisfied with the updates and communication throughout the process. It was a pleasure working with you and your buyer, Amanda, and I'm grateful for your business and positive feedback. Thank you for choosing...
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communication, service, and dedication to the client.
Reply from Guild Mortgage - Cheryl New
June 25th, 2025 05:30 PM
I'm thrilled to hear that you appreciated the communication, service, and dedication throughout your experience, Trigg. It's always a pleasure working with you and your clients, and we truly appreciate your business!
We never had to ask for a update or be concerned about the bank missing the deadlines.
Reply from Cheryl New
June 19th, 2025 09:07 PM
I'm thrilled to hear that the process was smooth and that you felt informed and confident throughout. It was a pleasure assisting you with your purchase at Guild Mortgage. Thank you for your kind words.
Cheryl and Melissa were fabulous to work with and made sure to always be in contact throughout the whole transaction.
Reply from Owner
June 25th, 2025 05:33 PM
Thank you for your wonderful review. I'm thrilled to hear that both Melissa and I could provide you with excellent service and maintain clear communication throughout the process. Your satisfaction is our priority, and it was a pleasure working...
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Cheryl and Melissa were awesome to work with. They make sure to stay in contact throughout the whole transaction and made sure everything went smoothly. Cant recommend them enough!
Reply from Cheryl New
June 14th, 2025 03:15 PM
I'm thrilled to hear that you had a positive experience working with us. It was a pleasure assisting you, and I'm glad that Melissa and I could ensure a smooth process for your purchase. Thank you for your high recommendation!
Great communication
Reply from Cheryl New
June 7th, 2025 12:15 PM
I'm pleased to hear that you were satisfied with the communication during your loan process. It was a pleasure assisting you with your purchase. Thank you for choosing Guild Mortgage.
Guild Mortgage - Cheryl New has received a review with 5 star rating from Turk B
Reply from Owner
June 25th, 2025 05:33 PM
We are thrilled to see your 5-star rating, Turk. Thank you for recognizing Guild Mortgage and Cheryl New. Your satisfaction is important to us, and we are delighted to have been a part of your mortgage journey. If you have any further feedback...
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Easy to work with and explains things every step of the way!
Reply from Cheryl New
June 6th, 2025 07:52 PM
I'm thrilled to hear that you found the refinancing process easy and informative. It was a pleasure working with you every step of the way. Thank you for your kind words and for choosing Guild Mortgage.
Overall great experience working with Guild Mortgage!
Reply from Owner
June 25th, 2025 05:34 PM
We are thrilled to hear about your great experience with Guild Mortgage. Your feedback is important to us, and we are delighted that Cheryl and our team were able to meet your expectations. Thank you for choosing Guild Mortgage!
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About
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower: buying homes without fully understanding my loan, my options, or how things like credit and debt-to-income could impact my rate. That experience shaped how I serve clients today.
With more than 30 years of experience in real estate, banking, and finance, I guide clients through the mortgage process with clarity, care, and strategy.
Faith. Family. Financing Done Right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA, USDA, Jumbo, Double and Singlewide Manufactured Homes and Homes on Ag Exempt Property
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Time Zone
Central Standard Time (CST)
Awards
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Disclaimer
I am authorized to do business in the state of Texas.; NMLS ID: 218555; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.