Charlotte Zornes
Mortgage Loan Originator | NMLS ID# 621596
Angelo State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Charlotte went out of her way to communicate with us. The process was simple and we were clear to close before Christmas so we're able to enjoy our holiday knowing that we were ready to close when we got back from the
She made something happen that I've been wanting for a long
Reply from Charlotte Zornes
December 2nd, 2025 09:23 PM
I’m grateful for your review, Earl. Guiding you through the mortgage process was a pleasure, and I’ll be here to help with your future home loan needs. – Charlotte Zornes
It was my first home to buy she walked me right through it all thank you very much
Charlotte kept me up to date on everything along the way and made this proc smooth. I would recommend her for any and all lending needs you need!
I was treated as if I was family. Charlotte was always available if I had any questions or concerns.
This is my second business transaction with Charlotte Zornes and I should have recalled my firt transaction with her which left me less than impressed. Although I achieved a somewhat favorable outcome, I was not enthralled with her communication...
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Reply from Charlotte Zornes
May 8th, 2025 09:55 PM
Richard, I appreciate the time you took to share your feedback, and I’m truly sorry to hear about your experience. It’s clear I fell short in meeting your expectations, and for that, I sincerely apologize. Communication is key in this process,...
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I was happy with Charlotte Jones' level of professionalis.
Reply from Charlotte Zornes
May 8th, 2025 09:55 PM
Jacob, thank you for your kind words! I'm so glad to hear you were happy with the level of professionalism you experienced with my team. We are looking forward to serving you again in the future. - Charlotte Zornes
Charlotte and Todd are both very knowledgeable. It made the process seamless.
Reply from Charlotte Zornes
May 8th, 2025 09:55 PM
I'm absolutely thrilled to hear that you found our process seamless, Judith! Ensuring our customers have all the information they need is of utmost importance to us at New American Funding. Receiving this kind of feedback from you truly makes...
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Charlotte and her team made this process way more easy than I ever thought it could be! They were artentive and communicative and managed to take the burden off me. Charlotte personally went above and beyond, and I cannot thank her enough....
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Reply from Charlotte Zornes
May 8th, 2025 09:55 PM
Hi Nikowa,I'm thrilled to hear that you had such a positive experience during your home loan process. My team and I at New American Funding strive to make this process as smooth as possible for our clients, and it's incredibly rewarding to...
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Communication could have been better
Reply from Charlotte Zornes
May 8th, 2025 09:55 PM
Thank you for your feedback, Fidel. I take your comment about communication seriously. I am continuously working on enhancing this aspect of my service and your input is very helpful. I appreciate your honesty and look forward to serving you...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Residential mortgage financing
FHA home loans
VA home loans
Conventional mortgages
USDA rural housing loans
Jumbo home loans
Bank statement loans for business owners
Home loans for First-Time Homebuyers
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Education
- Angelo State UniversityJul 1984 -May 1986
Memberships
- CyFair Express Network ABWA
- HAR
- Zillow
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2025
Time Zone
Central Standard Time (CST)
Licenses
- 621596
Achievements
- Becoming an instructor for Mortgage Essentials
Hobbies
- Cooking
- Sewing
- Gardening
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.