Chad Jones
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Reviews from Web
I recently bought a home and Chad was the one I dealt with at Ruoff Mortgage. He made the whole process so easy! He made sure I was kept in the loop every step of the process and was quick to reply to any calls, texts and emails with what probably...
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Reply from Owner
April 18th, 2023 12:00 AM
Thank you Amber! I am still so happy that you were able to purchase that home! Your joy and shock when I said we are done after 7 days will be something I always remember! Thank you for your responsiveness throughout every step!
I recently had the pleasure of working with Chad Jones as my lender for a home purchase, and I couldn't be happier with the level of service he provided. Chad was knowledgeable, professional, and went above and beyond to ensure that the lending...
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Reply from Owner
April 13th, 2023 12:00 AM
Thank you Guy for this well thought out review. This made my day!
I recently had the pleasure of working with Chad Jones as my lender for a home purchase, and I couldn't be happier with the level of service he provided. Chad was knowledgeable, professional, and went above and beyond to ensure that the lending...
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Reply from Chad Jones (BR 3440)
April 13th, 2023 12:00 AM
Thank you Guy for this well thought out review. This made my day!
Chad Jones with Ruoff mortgage did an incredible job. The buying process can be overwhelming but he took all of the stress and uncertainty away from tge equation and helped us at every step along the way. He is extremely knowledgeable, professional...
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Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thank you Ryan for the review! From application to closing on your loan only took 17 days. Thank you for always being on top of things and making that possible. Enjoy your home!
Chad Jones with Ruoff mortgage did an incredible job. The buying process can be overwhelming but he took all of the stress and uncertainty away from tge equation and helped us at every step along the way. He is extremely knowledgeable, professional...
read more
Reply from Owner
April 4th, 2023 12:00 AM
Thank you Ryan for the review! From application to closing on your loan only took 17 days. Thank you for always being on top of things and making that possible. Enjoy your home!
Chad Jones has received a review with 5 star rating from Gia H
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I am deeply appreciative of your positive feedback, Gia. It is always gratifying to know that our efforts have made a difference in your experience. Your 5-star rating means a lot to me and the entire team at Ruoff Mortgage. Ensuring your satisfaction...
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Frequent updates and everything was always explained adequately
Chad Jones has received a review with 5 star rating from Amber G
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm sincerely humbled by your 5-star rating, Amber. My goal at Ruoff Mortgage is always to provide the best service possible and I'm glad that I could achieve that for you. It was an absolute pleasure working with you. Should you have any queries...
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Very friendly and helpful when I had questions! 10/10 would recommend to anyone who asked! Thank you guys!
Chad was always available for questions and I never wondered if my loan was being worked on. Very quick response and clear communications.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Non-QM
DSCR Loans
Cash-Out Refinances
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Home Equity Loans
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Memberships
- Ohio Powerhouse Professional Group
- Ohio Powerhouse Professionals - BNI
- Ohio Powerhouse Professionals Stow
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2010
Time Zone
Central Standard Time (CST)
Licenses
- NMLS - 796540 OH
- NMLS - 796540 IN
Achievements
- 2025 Rising Star Award
Hobbies
- Coaching Youth Sports
- Helping homeowners build wealth through real estate
- Golf
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures