Chad Jones
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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My husband and I worked with Chad Jones from Ruoff. He took time to speak with us day or night to make sure we had a solid understanding of all things pertaining to our mortgage and the process as first-time home buyers. The market is really...
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Reply from Chad Jones (BR 3440)
August 4th, 2024 04:03 PM
Thank you so much, Angelique! It was truly a pleasure working with both you and your husband on your first home purchase. I'm glad that I could assist in making the process smooth and timely for you. Your kind words are appreciated and I'm...
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Chad took the time to talk with us whenever we had questions. He ensured we understood anything new to us as first-time home buyers, now owners!
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage! Your feedback means a lot, Angelique. It was a pleasure guiding you through the home buying process. I'm always here if you have more questions in the future....
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I was VERY happy with the service Chad provided my husband and I. Chad took the time to discuss our options with us and gave us the direction we needed to plan our new home purchase as a married couple. Chad was extremly knowledgeable and attentive....
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Reply from Chad Jones (BR 3440)
July 10th, 2024 03:31 PM
Thank you, Elizabeth, for the awesome review. It was so great working with you and Tom. It took some time to find your home, but it is absolutely perfect. I can't wait to see what you do with this property!
I was VERY happy with the service Chad provided my husband and I. Chad took the time to discuss our options with us and gave us the direction we needed to plan our new home purchase as a married couple. Chad was extremly knowledgeable and attentive....
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Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thank you so much for the positive feedback, Elizabeth. It was a pleasure to work with both of you and help you navigate your home buying options. I'm delighted to hear that you felt well-informed and satisfied with your experience with us...
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Chad was extremely helpful, explained everything to me, and always got back to me in a timely manner.
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Hey Krista, thrilled to see your 5-star review. I'm glad I was able to assist you and provide prompt responses. If you have any other questions in the future, don't hesitate to reach out. Thanks for choosing Ruoff Mortgage. - Chad Jones
Chad Jones has received a review with 5 star rating from James D
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm thrilled to hear that you had a positive experience, James! Your 5-star rating is greatly appreciated. It was my pleasure to assist you and I'm glad I could make the process smoother for you. If you ever have any further questions or needs,...
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Chad Jones was great to work with he kept me well informed every step of the way and explained everything so I could easily understand he was a pleasure to work with
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thanks for the glowing review, James! I'm thrilled to hear that you felt well-informed and found our process easy to understand. It was just as much a pleasure working with you, and I'm here if you ever need assistance in the future. Chad Jones,...
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Chad made this process very easy even with a few online tool issues.
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thank you Heather for the 5 Star review! Technology, although great to have, can have its limitations. Luckily our IT department was available to fix what we needed. Anyway, we will need to meet up soon for Drinks and appetizers! I cannot wait...
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Chad was great to work with. We are first time home buyers and really didn’t know what to expect, but he guided us through the entire process. He was readily available to answer questions, even on weekends and evenings. He even met with us...
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Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Hi Nicolette, I'm thrilled to hear about your positive experience with me at Ruoff Mortgage. Your words validate the dedication I put into ensuring my clients have the best possible experience, especially first-time home buyers like yourself....
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Chad was great to work with. We are first time home buyers and weren’t sure what to expect, but he guided us through the entire process. He was readily available to answer any question we had, even on the weekends. This whole process was fast,...
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Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I am incredibly grateful for your kind words and 5-star review, Nicolette! It was an absolute pleasure to guide you through the home buying process. I understand how daunting it can be, especially for first-timers. Being available to answer...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Non-QM
DSCR Loans
Cash-Out Refinances
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Home Equity Loans
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Memberships
- Ohio Powerhouse Professional Group
- Ohio Powerhouse Professionals - BNI
- Ohio Powerhouse Professionals Stow
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2010
Time Zone
Central Standard Time (CST)
Licenses
- NMLS - 796540 OH
- NMLS - 796540 IN
Achievements
- 2025 Rising Star Award
Hobbies
- Coaching Youth Sports
- Helping homeowners build wealth through real estate
- Golf
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures