Cathy Clark, Ruoff Mortgage
Senior Loan Officer | NMLS# 133872 | Ruoff Mortgag...
Additional Licenses: NMLS# 133872.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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24 hours
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Cathy Clark, Ruoff Mortgage has received a review with 5 star rating from Brittnee D
There was fantastic communication during the whole process
Reply from Cathy Clark, Ruoff Mortgage
June 27th, 2024 03:37 PM
I'm thrilled to hear you thought the communication was fantastic. It’s my goal to keep all my clients well informed throughout the process. Thank you for your 5-star review!
This was my first home and even though the process was something new, Cathy made sure to explain in detail and follow up
Reply from Cathy Clark, Ruoff Mortgage
June 27th, 2024 03:29 PM
I'm thrilled to hear that you felt well-informed throughout your first home buying process, Dominique. It was my pleasure to help you through it. Your feedback is appreciated and I hope to assist you with any future mortgage needs.
Cathy was wonderful to work with and she was very responsive to my needs and concerns. She was knowledgeable and professional in processing my loan and fielding my questions whenever I needed anything. She went above and beyond to help me in...
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Cathy was extremely helpful in answering all my questions. She is very knowledgeable in all aspects of the process and helped me understand my options. She never tired in answering my questions and explaining information in an easy to understand...
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Cathy was THE consummate professional. She always answered our calls and responded to text and emails within the hour. She exhausted all loan options and as always willing to restructure for the betterment of our situation at the drop of a...
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Reply from Cathy Clark | NMLS# 133872 | Ruoff ...
December 22nd, 2023 04:21 PM
I'm thrilled to hear such positive feedback, Nathan! It was a pleasure to work with you both. I love assisting first-time homebuyers, and am so happy when they get to move into their first home. Congratulations!!
I had a wonderful experience working with Cathy. She is very knowledgeable and provided excellent service. She went above and beyond to help me through the process.
Reply from Owner
December 18th, 2023 05:10 PM
Thank you for the kind words. I truly enjoyed working with you! Enjoy your first Christmas in your new home!!
As I first time home buyer I couldn’t have been more happy with my choice to go with Cathy Clark and ruoff. She help navigate us and kept things simple so we wouldn’t be overwhelmed. Such a positive experience!
Cathy kept me informed and contacted me via phone whenever I missed a text.She always informed us of processes before they took place and was very timely in answering questions.I would recommend Ruoff Mortgage and Cathy Clark specifically!
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Thanks again for your assistance and getting us to the point that we will be closing this afternoon.
Appreciate your guidance and walking us through this process.
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About
Additional Licenses: NMLS# 133872.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Investor Mortgages
Specialities
Conventional
FHA
VA
USDA
IHCDA - Indiana Housing DPA
Jumbo
First-Time Home Buyer
Refinances
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Positions
- Ruoff Mortgage - Senior Loan OfficerApr 15th, 2013 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 133872
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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