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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
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9 AM to 5 PM
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cathe did an amazing job! she was so quick to return all emails and answer any questions. I cannot believe how easy this process was from start to finish.
Thank you so much Cathe for all your help.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 3rd, 2023 04:46 PM
Thank you so much for the review! It was great to work with you on your purchase! If you need anything at all in the future please do not hesitate to call me on my cell phone!
Cathe Music is the best at what she does! Her communication skills are superb and she’s so easy to talk to. I recommend her to anyone who asks me :) I couldn’t have done this without her!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 3rd, 2023 04:48 PM
Thanks so much for the review Anna! Love the new home and i am sure you will have many great memories there!
I was impressed with the whole experience, and will definitely recommend working with Ruoff to anyone needing assistance with a mortgage!
Reply from Cathe Music
July 5th, 2023 12:06 PM
thanks for the review! It is appreciated and please know that i am always here for you!
Cathe was very quick to respond and very pleasant to work with through the loan process. Despite set back on the offer being accepted we were able to close on the house just a couple of days later than originally planned.
Reply from Cathe Music
July 5th, 2023 12:07 PM
Thanks so much for the review! As always i am here if you need me for anything now or in the future!
Explaining the process to clear a specific issue that stopped process with another mortgage company.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 15th, 2023 06:31 PM
thank you so much for the review! It is truly appreciated!
Closing costs were a bit of a pickle however Cathe did a fantastic job to provide the numbers as soon as they were available for her to calculate. Cannot recommend Cathe enough!
Reply from Cathe Music
July 5th, 2023 12:09 PM
Thanks for the review...i am here for you at anytime now or in the future!
Cathe was extremely responsive, professional, knowledgeable and easy to work with.
Reply from Cathe Music
July 5th, 2023 12:08 PM
Thanks so much for the review! I am here for you now and in the future if you need me!
We were extremely pleased from start to finish. Cathe was friendly and personable. I felt so comfortable calling her to ask questions. Thank you!
Reply from Allen Johnson
May 25th, 2023 03:15 PM
Thank you so much Kristine for taking the time to write such a wonderful review of Ruoff Mortgage and specifically highlighting Cathe's excellent service. We are thrilled to hear that you found her to be friendly and personable, and that you...
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did so good on updates on the loan process the loan buster app is very helpful
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 29th, 2023 12:36 PM
Hi Dezirae! I just wanted to say thank you so much for the review! I am here for you if you need me at any time! Hope that you are loving the home!
Cathe is truly thee best! Personable and knowledgeable. Appreciate her so much!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
January 10th, 2024 03:09 PM
thanks so much for the review! truly appreciated always here if you need me!
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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